Access Control

I have a faulty act 2000 controller board on door 1. I have swapped the door inputs to circuit 2 but the door pass reader does not register teh card being used. Does the second circuit need configuring on the main system? If I replace with a new board, is it just plug and play or does the system need to be cnfigured to accept the new board?

The prospect has a door entry system on the front door into the house. They have now decided to have electronic gates. There may be a tube between the gate and the garage but nothing into the house as it's just been refurbished, Are there wireless units available?

I have just bought an YS 200 UK handset from yourselves to replace an old AS E/200, please could you tell me the connections on the old AS e/200 as i don't have a connection diagram.

Regarding my recent order No 1xxxx of the Videx 3011 hand set, I have received the hand set but it contains no subsequent wiring diagram. Can you supply me with one or link to info or give info how to connect. Many thanks

I want to replace a white plastic audio handset in my hallway which controls outside gates. I have called BPT and they have told me that the replacement in their range is the Lynea YC200. However this does not look good. Ideally i am looking for some "stainless steel" finish or something a bit more modern.I do not want to replace the complete system. Is there a handset or panel that is more modern that is compatible with the BPT system?

I recently received and installed a new videx 3011 handset, which i had ordered from yourselves. Everything on the handset seems to be working fine apart from the buzzer. Whenever someone hits the buzzer button downstairs, my handset just seems to make a faint clicking noise instead of buzzing. Is this a fault with the handset or a fault with the way i've wired it up?

We have a Videx 3312 Videophone Monitor can we use a VIDEX 901 Door Entry Monitor Intercom / Videophone GWO instead, does it have the same plug in capability or would there be re-wiring involved

Hi, i am looking for a euro cylinder 30mm/40mm to suit my existing keys and euro locks. Is this something you would be able to help with? if so what what i need to send you and aprox how much would this cost for your lowest price cylinder. many thanks, Nick Robinson

we are currently experiencing a fault with the outside video door entry system the buzzer work the picture is working too, however when it's activated we seemed to be getting a loud feedback noise outside only I have changed the outside video system but are still having the same problem.

hi there, i would like to buy that came fast p automation kit. DOES IT LOCK ITSELF WHEN THE GATES SHUT? HOW LONG WOULD IT TAKE TO ARIVE WHEN I ORDER? WHAT IS THE DISCOUNT COUPON AND WHERE DO I FIND IT? please let me know. regrds kostas

Does this kit come with an electric release lock please?

I have a btp device on my front gate which is designed to ring inside the house and then allow voice contact between any of three interior stations and the gate. There is then a system to open the gate and allow access to the person ringing the bell. Over time, ants, water and sun have damaged the external part and I would like to buy a replacement. there is a number on the back of the interior unit: 32009597 and then E/220. Is it possible to identify the device from these? If not where would I find the right nunber?

I would like more details on the above lock, the description on the site indicates a weight of 4kg, the one we need to replace is only about 1/2 pound, could you let me know the size etc.

I need a Videx CESVK-1-eclipse intercom but with built in keypad? As the picture on your website does not show a keypad i wondered if this was possible.

Hello. I'm after a low cost proximity tag / keyfob access control system. I need to control a single main door to the premises and have people "swipe" in and out (so a reader each side of the door). The system needs to know who is in the building so that a roll call can be generated in the event of a fire alarm. I believe the ACTpro series might be able to do this? I'm unsure though exactly which controller I'd need to go for as I don't want to spend more than necessary.

Please let me know the following info about your product Does it have IR led's for night vision how many? What is the camera resolution? ie 420TVL Is it wide angle lens? Do you supply 6 core cable for this how much for 40M?

I'm trying to source door entry parts manufactured by sentrymatic who now appear defunct. I need a compatible replacement for and a8 apartment station status amp/alarm acu1100 v19 PA8084 and a couple of handsets. Can you help?

I have a playcentre which has the Videx ART836M external unit and two internal phones. The ambient noise within the playcentre is loud therefore the external call cannot be heard and we are losing business, as people cannot gain access to the centre. I would like to add two internal sounders (one beside each handset to boost the call signal when the external button is pressed, in addition when we pick up the internal phones the reception to external is poor. Please advise as soon as possible.

Hi there I am looking for a door access kit that has the capability to be PC based where users can be logged in and out when they enter or exit the building. Kind of like a clocking in and out. Where the problem of people holding the door open and people not swiping the card to register their clock in out. It needs to be capable of handling 200 people or more and control multiple doors, possibly a maximum of 20. I have taken a look at the paxton net2, but need more assurance as all we need for now is to control one door with 1 reader, em exit glass, and exit push with the capability to do the above. Without PC control. We have quite a lot of access works in th…

I need 2 Fermax keypad modules. Fermax product code 2520. Can you supply and, if so, what would be the cost for 2 units.

The Videx 845 panel, is a 5 button panel, but does it have the electrical connectors on the rear or is it just a facia panel?

I purchased from you 2 intercoms : http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=134 I need one more but with 4 internal handsets.

Hi there. Can you tell me if the Videx 1 Button 4000S Surface GSM Intercom Kit allows users to manually enter a code on the keypad to gain access? Also, do you know if this system will work with FAAC gate openers?

We require a Videx ART.522 transformer (or possibly VI505) to replace one that has packed in. 240 to AC 13V and 15VA. Please could you tell me if you can supply these and the price.

We have a cross point XL security gate and wish to purchase bar-coded security tags that can be fixed to our media equipment, stills and video cameras, could you recommend a suitable product and give details of price.