Intruder Alarms

Hi, I'm looking for the firmware update 6.50 on SPI Key "SOF-096-E1-650" for the GD96 released in Feb. Will you have this available at some point, as it enables the RF keyfobs ?

Please can you tell me if you are able to supply a plug-by communicator for a Scantronic 9651.

Hi, I had an alarm system and we started having problems with our bell box (kept going off because it was too close to the boiler flue). I decided to replace the bell box and bought a Texecom Odyssey 1E. We've fitted the bellbox but it won't seem to work with my existing system. I'm not sure but it may be that its not compatable with the panel/key pad. I could do with knowing what panel/keypad would work with this bell box, how much they cost and whether you stock such an item. Thanks

Hi, i had a Powermaster-10 kit installed about a year ago. Recently the ability arm via a SMS message (arm xxxx) has stopped working. Using SMS to ask the alarms status (status xxxx) works and when use the communications test option via the control pannel i get the Auto test SMS message sent to my phone. I've tried differnet pass codes for differnet users etc. Plenty of credit on the sim card. So all seems to be working except the ability to arm? Any thoughts or suggestions on what else to try/check. Thanks Ewan

The chime that comes from the KP250 keypad is pitiful, even on max setting its only just audible if your in front of it. I cant see anything in the documentation that says the indoor siren can be used as as a chime speaker. Please can someone confirm if this is possible?

I'm looking to replace a Scantronic 9853. Would the Eaton I-On interface with the existing PIR's etc? what the most suitable replacement would be as this panel is not in production now.

The Scantronic alarm is situated in the hallway and the past couple of days an alarm keeps going off. It seems to happen when we close the door leading into the hallway or sometimes we do nothing to set it off. The error on the log says "Z01 TAMPER", so there is tampering in zone 1 but the installer didnt inform us on the zones in the house or even how many zones there are in the house. I would be tempted to omit the Zone 1 from the system, but I would be worried as I am guessing it is the zone that encompasses the front door/hallway. Any help would be much appreciated. Thanks.

https://www.securitywarehouse.co.uk/catalog/intruder-alarm-equipment-c-36/intruder-alarm-ancillaries-c-36_46/secware-ps7-adegen4-prox-tag-pack-5-p-5862.html Hello , I have the ade simple set unit, with the older fobs, which I can see are obsolete now. Your alternative link takes me to these items. Can I check that they work directly, or do I need to change the simple set proximity unit ?

Hello Questions about your kit refered: Visonic-Quick2Fit -Does the panel include the battery (should not, which reference to order). -Same question for the external siren -I can't find any reference for PIR detector from VISIONIC in your catalogue, so don't know which one from your catalogue could be compatible with the panel. Could you please advise (for pet tolerant only). Thanks

Do you supply a vandal resistant keypad that has either a USB or RS232 interface. USB is preferred. I think that the Storm 1000 keypad does have an RS232 output. Can you confirm this,and could you get stock of this item if you do not already ? Thanks in advance.

You have 2 items listed on your web site from Texecom. TEX-CGC-0001 which is listed as a Speech and Text Dialler at

When trying to leave engineer mode keypad says: CHECKING FOR TAMPERS 1 mod tampers KEYPAD 010 So I can´t leave engineer mode. There is no battery installed in central panel. Connection is: RIO (nothing connected yet) - Central Panel - Keypad MK8 - RIO (with 1 detector) 1. What is wrong? 2. Maual says 10 Ah and 17 Ah battery. Is it ok tu usa a 7 Ah battery?

Please could you give me some advice on a wired alarm system to replace the aging Scantronic 808 system fitted to our house. I am a chartered electrical engineer, used to complex programmable industrial control equipment so will self install. The basic spec is:- 5 off existing PIR

Hello, I just received the LCD panel, but it seems not possible to change the language as described above. Is gives me only some software version information (See attached picture), not buttons work to change the language. Is there a other way to change the language or a different sequence that I have to follow?

Trying to install Honeywell AG6 to Galaxy Flex Panel. There is no instructions for Galaxy flex, but forGalaxy 2 series it says: TR- to T (I put this to T-) V- to 0V ST- to "Any Output programmed as Bell#" V+ to +12V S- to "Any Output programmed as Bell" Both ST- and S- to output bell? Same bell output? Or how should I wire?

I have a 15 year old Eurosec system that I whish to refurbish/upgrade. A few questions: I have what looks like the CP8L remote pad - is there an better option to replace? Tag compatible? Would you advise replacing the main panel at 15yrs old? I wish to add another remote keypad (garage entrance) and a contact/PIR - best option (remote tag?) Can you recommend replacement PIRs? Is there such a thing as wireless door contact?

Hi, I have installed my first wireless le sucre PIR on my flex system. Everything went ok with pairing until next morning I get keypad message rf batlow. Result: I am on my 3rd battery in 3 days!! So I have changed old PIR removed serial and paired new PIR with the panel and I can see the new serial No. in th RF intruder zone (signal strength is good menu 21). When I do a walk test I get no result from the RF zone. If I activate tamper the panel registers it. When I walk pass the sensor I get 2 long flashes then when I move after that I just get 2 short flashes. I thougth that wireless PIRs do not flash after warm up unless the alarm is set? The PIR does this wethe…

Hi. Does anybody know what the bell/strobe output is on this unit. I am changing a Scantronic 9200 control panel and don't want to have to buy a new bell unit. A link to a installation wiring diagram would be good! Thanks

Hi, Could you please confirm if the following batteries are suitable for the Optima Compact Gen4 and if they will fit into the enclosure ok? They are both made by Yuasa but one is cheaper, so what's the difference and which is the better one? http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=350 or this: http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=1339 Also, could you please confirm if you have both the Optima compact in stock and either of the above two batteries? Finally, if I order today, when can I expect delivery? Thank you

Hi, I installed risco cpx with novaguard 2 years ago, would anyone know what onboard battery (nimh I dthink)oes novaguard 6 comes with?is it 6v or 8.4 volts?my cpx panel is asking me this. The reason I am asking is because in logs I get Nov 1 chg(ma) Hi and Nov 1 on-chg Hi even though all the parameters are correct,not sure if this could be to do with me not setting the correct battery volts. the error in logs have been there since day 1 but last last I had a false alarm and in log it said " external bell tamper" and I want to just rule the volt setting out. Thanks

Some say that you should avoid to direct detectors against windows. Is that correct? I´m going to use Bosch Blue Line Gen 2 Pet Friendly detectors. But maybe I don´t use the pet-mode, beacuse I don´t need to do it right now. But if it do it safer against false alarms, pointing detector againt windows, I will.

Hello could you please help me with how i would wire the The 12 Volt Relay Base, 45681-508 to aTexecom PREMIER ELITE 48 8 ZONE CONTROL PANEL please

Looking for a shock sensor. I have an isolated gantry with access stairway. Trying to identify if there is a shock sensor / virbration sensor that can be placed on the metal structure that will send alarm when detection noted. Do you have a device that will perform in this manner

how do i clear an error - it states z03 alarmed - living room and says 'alarm in memory'. i also have a s01 tamper/open error [its the back pin i think - box is fixed back to pebble dash wall and the pins clearly not pushed in.] - not sure if it can be adjusted - instructions arent that clear... if i sort out the external box, will this then clear the issue/problem i have with the living room and allow me to set the alarm??

I have a GC Simon wireless alarm system (model: 60-911-010-4-IE) and one of my door sensors has developed a problem and needs to be replaced. However I am having great difficulty in sourcing a suitable replacement. I did by a recommended replacement from the USA but this did not work. I think because the system I have is 433Mhz and the new sensor was 319Mhz. Can you recommend a replacement sensor and where I may purchase same. Thanks in advance and regards