Intruder Alarms

Could you please suggest correct replacesment battery for eurosec CPX control panel

I have decided to upgrade my old PIRs, I have looked at the honeywell range but I think they are to big at 90mm long. Could you suggest a nice neat small pir that is not to intrusive for domestic use and of a good make. Is there a suitable pir for use in a conservorty.

Which battery do i need to order?

I purchased 2 M12 smoke detectors from you, which I wish to use with the Honeywell Accenta Mini Gen4 security system. The engineers manual shows 2 wires, to a smoke detector with a relay base for output to intruder system. On the M12 do I use the 0v +12v terminals or the fire zone?

The latest Dimension Installation Manual (just sent to me by Honeywell) does not mention this portal, but in relation to the RF Rio advises the installer to refer to the instructions that come with the modules. There are no instructions provided with the Portal on registering the devices. The Keypad asks for the serial numbers of the devices, but none of the devices actually identifies any of its numbers as serial numbers. The unique numbers on the D0800M wireless door magnets are too long to be accepted by the keypad. The only numeric-only unique numbers on the DTP18M devices (on a sticky label on the side of the batteries) appear to be accepted but their signals are…

Item Scantronic 9651UK with 9941 keypad. I installed this control unit to replace another 9651 unit which had developed a fault. After installation I tried to exit the 'Installer Mode' and the unit reported 'Zone Flt' on zones Z01 through Z08 and the Service LED is permanently illuminated. I have checked power to the Ziper intruder detectors and circuit continuity for the FSLs and they seem to be OK. I did notice that the 9651 unit had a manufacturer's date of Jan 05, so it seems to have been in storage for some considerable time but that aside I would appreciate some assistance in identifying where the problem lies and if it is a defective unit, getting it swapped out.…

I have just orderd a ADE Optima gen4 8 zone from you. It will replace a c&k Active 5. I have the Engineers code for engineering mode. The problem is I can not stop the bell box from sounding when I disconect the bell wiring or when I try to open the bell box. The bell box was fitted and suppled by Abacus and is about 3 years old. I hope you can advise . Kind regards

I have a Simon3 alarm 433mhz and was wondering if your advertised sensor (Risco wisdom wireless door sensor 433mhz sensor)will work as a replacement and should the simon3 alarm learn this new sensor?

I have a GC Simon wireless alarm system (model: 60-911-010-4-IE) and one of my door sensors has developed a problem and needs to be replaced. However I am having great difficulty in sourcing a suitable replacement. I did by a recommended replacement from the USA but this did not work. I think because the system I have is 433Mhz and the new sensor was 319Mhz. Can you recommend a replacement sensor and where I may purchase same. Thanks in advance and regards

Do you supply a vandal resistant keypad that has either a USB or RS232 interface. USB is preferred. I think that the Storm 1000 keypad does have an RS232 output. Can you confirm this,and could you get stock of this item if you do not already ? Thanks in advance.

Hi, I'm looking for the firmware update 6.50 on SPI Key "SOF-096-E1-650" for the GD96 released in Feb. Will you have this available at some point, as it enables the RF keyfobs ?

I purchased a galaxy kit in January, just getting round to installing it. The manual doesn't tell you the engineer code, is there anyway of setting it when you first boot it or is there a master code I need to carry out the install. If so could you send me the code? Thanks,

Would the Risco Novagard 6 Blue Live Backplate work with the ADE Honeywell Accenta Metal Gen4 with LCD Keypad or what sounder should one use with this control panel thanks

From product information on the manufacturer's website I was under the impression that the backup battery was supplied with the Scantronic i-on 40. Since this is not the case can you recommend a suitable battery for this system?

Hi, hoping you can help. Following a recent burglary thought I'd try and fix my alarm system! I've currently got a 12 year old Optima system that doesn't really work. Wondering if a new battery would fix it, or should I simply replace the unit with an upgrade? I have a number of wired sensors around the home, not sure if I should replace or keep? External sounder may also need an upgrade, as well as placing an additional box on the front of the house, not sure if I should fit a dummy box,or wire in an additional sounder? Added consideration, I would like to alarm my garage, thought I could use old box? but would need door sensors x 3, as birds get in etc. I'm basically wo…

Hello, I've just unpacked my second Sterling 10 remote LCD keypad, and found out that the little spring on the tamper switch is missing ( order 19838 ). this causes continue "Tamper" alarm on my central unit. Is it possible to send me a spare spring? Best regards, Robert.

hi i had a security company around my house the other day and they said i needed 6ea.- Optex RX-40 PT a magnetic reed contact for front door would the item below be suitable 1ea.- CQR Freewave Universal Door Contact and a oml-dt-x6 quad passive infrared detector do you have one of these and would al of these sensors work on the control unit 1ea.- ADE Honeywell Accenta Mini Gen4 with LCD Keypad would like to order this immediately

Can I buy DSC powerseries 1832 Panel and accessories from you ?

gard-tec cpx but not sure if it has the facility to listen to hear or speak through the speechdialler?

Hi could you please tell me which fire alarms and relay bases are compatible with the Optima Mini Gen 4 intruder panel. Looking forward to hearing from you

RISCO Group have a product update A new firmware update has been introduced to the Wisdom wireless control panel. The new version of the Wisdom firmware is V4.31, updated from V4.27 Why have we upgraded the WisDom panel The following fixes/updates have been modified to bring you an improved panel. Technical The panel has a new menu to show the connected BUS AGM IMEI number (Used for IP Receiver) The Blank Display has been updated in that you now only need to enter your code once. The

When will the Visonic MCS-730 bell box be available on your web site?

Hi i would like to buy the gardtec 595 with 5 motion detectors and a siren which should be high dbl? What is the price for the system and will you deliver it. i would like the fobs with it and the card to arm it and dis-arm it too, does this come with the kit? Can you give me full price with delivery? Regards

I plan to buy an Optima Gen 4 security panel and would like to know what size battery/part number this unit takes so that I can order this at the same time.

All i need is a powermax Plus panel on its own , i do not want a kit. Can you stock just the panel only?