Intruder Alarms

Does the powermax pro allow for partitions?

My company has a Scantronic 9752 Product 152/196 alarm system and we need to get some additional alarm fobs. Are the Cooper Prox tags (Product 11/113) the correct ones?

I recently purchased a Scantronic 9651 alarm control unit from Security Warehouse; I installed the unit but when I initialised it, it came up with \'Zone Flt\' on all 8 zones; this error is not included in the insstallation manual. I need to speak with someone to establish if the unit is faulty.

I also need a manual on how to program GJD wireless PIR's to the reciever. I bought them from you a while ago but the receiver has lost it programming.

I am looking to replace my current alarm system with a new modern system. One of my main requirements is to allow remote access to the system, and so I am looking at the Scantronic i-on 40. Although all of my sensors are wired the wireless capability will be handy if I have to upgrade in the future. I also require SMS messaging through GSM and PSTN so would be looking to also install these modules as well as one extra wireless keypad. My main concern at the moment is how the wired sensors and PIRs are connected to the i-on 40 system to ensure it will work with my current installation. Can you provide any information as to how the zones are wired on the system, or are …

Could you please suggest correct replacesment battery for eurosec CPX control panel

I have decided to upgrade my old PIRs, I have looked at the honeywell range but I think they are to big at 90mm long. Could you suggest a nice neat small pir that is not to intrusive for domestic use and of a good make. Is there a suitable pir for use in a conservorty.

Which battery do i need to order?

I purchased 2 M12 smoke detectors from you, which I wish to use with the Honeywell Accenta Mini Gen4 security system. The engineers manual shows 2 wires, to a smoke detector with a relay base for output to intruder system. On the M12 do I use the 0v +12v terminals or the fire zone?

The latest Dimension Installation Manual (just sent to me by Honeywell) does not mention this portal, but in relation to the RF Rio advises the installer to refer to the instructions that come with the modules. There are no instructions provided with the Portal on registering the devices. The Keypad asks for the serial numbers of the devices, but none of the devices actually identifies any of its numbers as serial numbers. The unique numbers on the D0800M wireless door magnets are too long to be accepted by the keypad. The only numeric-only unique numbers on the DTP18M devices (on a sticky label on the side of the batteries) appear to be accepted but their signals are…

Item Scantronic 9651UK with 9941 keypad. I installed this control unit to replace another 9651 unit which had developed a fault. After installation I tried to exit the 'Installer Mode' and the unit reported 'Zone Flt' on zones Z01 through Z08 and the Service LED is permanently illuminated. I have checked power to the Ziper intruder detectors and circuit continuity for the FSLs and they seem to be OK. I did notice that the 9651 unit had a manufacturer's date of Jan 05, so it seems to have been in storage for some considerable time but that aside I would appreciate some assistance in identifying where the problem lies and if it is a defective unit, getting it swapped out.…

I have just orderd a ADE Optima gen4 8 zone from you. It will replace a c&k Active 5. I have the Engineers code for engineering mode. The problem is I can not stop the bell box from sounding when I disconect the bell wiring or when I try to open the bell box. The bell box was fitted and suppled by Abacus and is about 3 years old. I hope you can advise . Kind regards

I have a Simon3 alarm 433mhz and was wondering if your advertised sensor (Risco wisdom wireless door sensor 433mhz sensor)will work as a replacement and should the simon3 alarm learn this new sensor?

I have a GC Simon wireless alarm system (model: 60-911-010-4-IE) and one of my door sensors has developed a problem and needs to be replaced. However I am having great difficulty in sourcing a suitable replacement. I did by a recommended replacement from the USA but this did not work. I think because the system I have is 433Mhz and the new sensor was 319Mhz. Can you recommend a replacement sensor and where I may purchase same. Thanks in advance and regards

Do you supply a vandal resistant keypad that has either a USB or RS232 interface. USB is preferred. I think that the Storm 1000 keypad does have an RS232 output. Can you confirm this,and could you get stock of this item if you do not already ? Thanks in advance.

Hi, I'm looking for the firmware update 6.50 on SPI Key "SOF-096-E1-650" for the GD96 released in Feb. Will you have this available at some point, as it enables the RF keyfobs ?

I purchased a galaxy kit in January, just getting round to installing it. The manual doesn't tell you the engineer code, is there anyway of setting it when you first boot it or is there a master code I need to carry out the install. If so could you send me the code? Thanks,

Would the Risco Novagard 6 Blue Live Backplate work with the ADE Honeywell Accenta Metal Gen4 with LCD Keypad or what sounder should one use with this control panel thanks

From product information on the manufacturer's website I was under the impression that the backup battery was supplied with the Scantronic i-on 40. Since this is not the case can you recommend a suitable battery for this system?

Hi, hoping you can help. Following a recent burglary thought I'd try and fix my alarm system! I've currently got a 12 year old Optima system that doesn't really work. Wondering if a new battery would fix it, or should I simply replace the unit with an upgrade? I have a number of wired sensors around the home, not sure if I should replace or keep? External sounder may also need an upgrade, as well as placing an additional box on the front of the house, not sure if I should fit a dummy box,or wire in an additional sounder? Added consideration, I would like to alarm my garage, thought I could use old box? but would need door sensors x 3, as birds get in etc. I'm basically wo…

Hello, I've just unpacked my second Sterling 10 remote LCD keypad, and found out that the little spring on the tamper switch is missing ( order 19838 ). this causes continue "Tamper" alarm on my central unit. Is it possible to send me a spare spring? Best regards, Robert.

hi i had a security company around my house the other day and they said i needed 6ea.- Optex RX-40 PT a magnetic reed contact for front door would the item below be suitable 1ea.- CQR Freewave Universal Door Contact and a oml-dt-x6 quad passive infrared detector do you have one of these and would al of these sensors work on the control unit 1ea.- ADE Honeywell Accenta Mini Gen4 with LCD Keypad would like to order this immediately

Can I buy DSC powerseries 1832 Panel and accessories from you ?

gard-tec cpx but not sure if it has the facility to listen to hear or speak through the speechdialler?

Hi could you please tell me which fire alarms and relay bases are compatible with the Optima Mini Gen 4 intruder panel. Looking forward to hearing from you