Intruder Alarms

I have a Optima XL4 Alarm that needs the external bell box needs replacing,could you please tell me if any of the Honeywell alarm boxes you stock are compatible with the above alarm panel.

I purchased a Powermax plus alarm system from yourselves 3.5 years ago. Has been working fine, but I seem to have lost the Master User code, I did change them from the default. It has been working perfectly but I now need to remove a sensor from the system. How can I reset the codes. I tried the jumper reset but this had no effect.

Hi, I wonder if you can help. I have an alarm system Networker ((Menvier) TS690R and need some additional wireless pir sensors. From what I can see they don't make the alarm system any more, but looking at your site it appears the Scantronic pir's maybe compatible?

Hi I have installed a Visonic Powermaster 30 and an LCD keypad KP250 I read in some KP-250 documents a reference to "Input Voltage (V DC) - 12" under "Power Description" section. The electronics board in fact shows "DC IN" next to a 2 pin JST H2 connector. I was wondering if: the lcd keypad can in fact be powered up from an external power source? if affirmative, what is the connector pinout (positive and negative pins)? and voltage to apply is the stated 12v? thanks in advance r.

Hi, I

gard-tec cpx but not sure if it has the facility to listen to hear or speak through the speechdialler?

I have the Honeywell ADE LCD Accenta 4 x Pet PIR Starter Kit, when looking at the instructions, it say the Tamper network should be series connected, if thats the case why is there no single core wire in the kit?

can you tell me dose the snt duolink kit come with psu

My Pyronix vocaliser has lost it's speech but still dials out upon activation. Also I cannot edit the the numbers it dials.What is the best replacement dialer/speech vocaliser I can replace it with or would a NVM chip replacement resolve this issue?

The keypad panel on my Flex 20 is showing a series of stars. Whilst I was away we had a thunder storm which knocked out my internet (it impacted the router). It also appears to have knocked out the intruder alarm, which sat next to it. When I went to check it there was no power coming out from the panels 15v power supply. I subsequently plugged in a 12 volt one which powered up the alarm and the keypad, which is now displaying a series of stars / asterisks, and is non responsive. I assume this is because the alarm system needs 15 volts to fully function and the batteries have been completely discharged (checked the one on the control panel and it was down to…

A couple of weeks ago I bought a Scantronic 9651EN-41 (9651 c/w 9941) panel from you. Having now installed it I'm surprised that the transformer in the panel has a noticeable hum/buzz. The problem is that the panel is located in the living room rather than out of the way in the attic or similar. It is where it is because I wanted to do a straightforward replacement for a Menvier stand-alone(ie no RKP) panel that had gone on the blink, with minimum re-wiring. Is this hum/buz normal? The Menvier was totally silent.

We have had an electrician wire up the alarm and the alarm did go off when he tested it. When you set the alarm, however, it does not go off when you walk passed either of the 2 pir's fitted to the system. He has gone home and given up! any ideas??

Can I buy DSC powerseries 1832 Panel and accessories from you ?

Am i right in thinking the internal sounder should sound along with the external when the alarm is triggerd? since mine doesnt, all it seems to do is the chime facility. daniel

In some reason dialer installed at customer site is not working properly. Condition of test I did: 1) Dialler installed next to Master BT socket 2) Line is connected to "Line A" and "Line B" on the dialler 3) BT socket connected to "Tel A" and "Tel B" on the dialler 4) All devices disconnected from BT socket (eg Telephones, Card Payments Machines, Routers) After alarm is triggered I get the below in random order: 1) Sometimes I receive phone call from dialer and there is just silent for about 60sec 2) Sometimes is just message to press confirmation code. Without main recorded message. 3) Sometimes there is silence for about 15-20sec and than I hear My re…

Hi, I have recently installed electrically operated automatically opening curtains. These are triggering my alarm if it is set when the curtains open. Can you recommend a different PIR to the one above which will get around this problem please? Thanks

if you tech guys could answer this question for me it would be good. i have a customer who wants a small intruder alarm system in his outbuilding, im looking at using the scantronic 9651 en. what the customer does want tho is a chime function on an external detector (so he knows when someone is approaching when he is in the back room) this detector does not want to be on the alarm system when set. can it be programed as not used but still with a chime? or am i going to have to put a smaller panel up to (scanny 9488) just to use the chime function and to keep it seperate from the intruder alarm? hope this makes sense ... and i hope you can help. regards ..H

Which hardwired detectors (PIR-movement detector, magnetic contact, siren, smoke detector and siren) are compatible with the powermax+ unit?

Can you tell me if there is any benefit to having an mcs-730 over a mcs-710 other than being 10db louder?

Just bought a eco1002 fire sensor to add to my accenta mini g4 but cant figure what to wire to what Can anyone help pair them up Thanks

I was just wondering if I can use IP telephony to connect to the alarm system. I know that it works with PSTN but I have my telephone via broadband modem(however I use a traditional telephone set connected to the modem

Hi there I'm thinking about installing the Telecom Elite Premier 48 in our home and I'd like to use the Connect communicator module. This module requires firmware version 4 but the SW website indicates that control panel is supplied with version 3. Is this the case, or is the website out of date? If it does come with version 3 then can it be upgraded and how? Are any extra parts such as PC communicator boards required? Many thanks Guy

Would any one have a manual for the panel. The one I'm working on is about 8 years old. Cant find a manual anywhere, want to check the manual before I condemn it! Thanks

I have a Veritas alarm believed to be the r8 which is around 12 years old and ready for an upgrade. Is it possible to use the lcd keypad as an additional rkp on this unit or do I need to stick with the original keypad with led's? Helps would be appreciated. I don't really want to upgrade the main pcb etc. Thanks.

Intrested in an Honeywell Domonial control panel with an LCD Radio Keypad c/w built in prox reader. I have some questions below... Is battery included in control panel? How much for an GSM-module? Is it included an "real" installation- and configuration manual? - if not, can I buy it from you? I read at Honeywell that the latest version seams to be "CME8UK-STD-7G" - is that the same version that you deliver?