Skip to content
View in the app

A better way to browse. Learn more.

Security Warehouse Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Intruder Alarms

Intruder alarms, programming, design advise, detector selection.

  1. Started by Secware,

    hi , I have a warehouse building (vehicle workshop) with cars parked at teh entrance needed some advice as to which product you sell that can be used to notify me of human entry into the entrance area with cars parked in the entrance gateway , Also am thinking of installing CCTV , preferably high definition to observethe yard next door. Thank you in advance for yourhelp.

  2. Started by Secware,

    Hi, I purchased a Scantronic 9651 from you in July. I have now noticed that in Eng Mode all IR and Panel tampers are taken out (as expected) allowing me to access the components, but having just taken the external siren cover off the bell rang immediately. It may be that this is correct but I was not expecting this (other panels I have installed eliminate all tampers in Eng Mode, inc the Bell). I would appreciate it if you could advice me if this is correct. Also, if it is correct is there a way to avoid the bell going off during maintenance of the system. For your info I have fitted a Pyronix Belle to the 9651 panel as below. Belle 9651 B- 0v B+ 12v BA OP1 (Bell) STB O…

  3. I am interested in purchasing the Honeywell galaxy flex FX020 with a Mk7 keypad but have a few questions first. 1. Is the Honeywell reson8 bell box compatible with the above panel? 2. Is the Honeywell AG3 bell box compatible with the above panel? 3. Does the alarm panel come with the 680 ohm resistors for EOL wiring to the keypads? 4. Does the alarm panel come with the 1k and 2k resistors for double balanced wiring to the PIRs? 5. Does the rio zone expander come with the necessary resistors like the main panel for the additional zones? 6. Does the rio zone expander get its power from the main panel? 7. Can both the gsm/GPRS module and the Ethernet module both fi…

  4. I purchased a Powermax plus alarm system from yourselves 3.5 years ago. Has been working fine, but I seem to have lost the Master User code, I did change them from the default. It has been working perfectly but I now need to remove a sensor from the system. How can I reset the codes. I tried the jumper reset but this had no effect.

  5. Started by Allways Electrical,

    Is the 9448 manual the same or similar to the 9448+ manual as I need to gain access to the panel without it going into full alarm. Or can anyone tell me how this can be done. I have installed many Optimas over the years but never got involved with Scantronic.

  6. Hi I need to check a couple of things... 1. If I order the "Castle Care-Tech Euro One (includes LCD keypad)" from your site - part number EUR-1024... it says you get the panel and the remote keypad - is the keypad fitted with the Prox sensor for proximity fobs? 2. If it is how many fobs come with the panel? 3. We have never fitted this panel and have tried to get the engineer/installation manual from the Castle Care Tech website and it is password protected... we have registered with them but heard nothing yet - does the panel ship with installation/setup details? 4. do you have to use the Castle Care-Tech proximity fobs, or can you programme the cheaper ADE Ho…

  7. I'm looking for a replacement for my Response SA5 which I have had installed from a previous property on a 'temporary' (5 years!) basis whilst I finish a self build house project. I now have around 16 separate, hard-wired door/window contacts and I want a new system that allows them to be individually monitored. On top of that, I'd like to have 6 or so wireless zones for possible future expansion eg garden shed etc. The next requirement is to have a built in voice dialer. Lastly, I want to be able to access the system via the internet in the event of an alarm so I can interact with it - switch it off, see which zone has been triggered etc. I already have s…

  8. I bought a Visonic TOWER-20AM MCW Outdoor Motion Sensor on your web site in November 2012 and I had 4 false errors in the last 2 days. The message that I received on my phone each time is IRP MASKED ! First time I was home and nobody was outside in the Sensor area. The Sensor worked fine for more than 6 month and nothing change on the configuration. I don’t know what to do, could you please help me with that or explain me who can help me ?

    • 1 reply
    • 2.4k views
  9. Have Gardtec 350 panel which requires a closed tamper circuit. Can you please suggest a suitable relay to use with the mcr-304 to give a NC output.

  10. Model ABC-0001 Can thsi be used outside under cover ,does it come with adjustable mounting bracket for outside mount.

    • 1 reply
    • 2.4k views
  11. Can you please tell me which fire detectors to install in a new house,they are to be connected to the fire zones on the Accenta G4 alarm system I bought from you previously.

  12. Started by Secware,

    Scantronic 500r wireless panel not operating correctly, ac power fault ? mains voltage is applied but no secondary voltage from transformer.

    • 1 reply
    • 2.4k views
  13. Hello I have a Honeywell Galaxy Dimension Alarm system, with the plastic housing RF module and a mk7 keypad fitted. I am looking to upgrade to Galaxy Flex to make use of the App, and also the mk8 keypad. My current system has several faults I cannot clear, and unfortunately my Alarm installer has gone AWOL and he has changed the default engineer codes. Can you let me know if this would be the right kit to replace my current panel: Model: C005-S1-E1+CP051-01+A083-00-02 - £208.65 Ex VAT And do you sell the backup battery to suit this new panel

  14. Started by Secware,

    I am looking to replace the scantronic alarm system I have (the ion 16 as I have found it quite poor). I am wanting something like the new Visonic (with Visonic PowerG KP-160 Black Touch Screen Arming Station c/w Prox). Can you advise of what I need and costings? Ideally I want: 2 Pet PIR's, 1 door contact, 2 control units with 4 proixi tags 1 outdoor siren Can these be self fit?

  15. rather than have to also install texecom speach dialler and texecom remote microphone units what we want is that there can be audio verification so listen in if alarm activated so listen into property

    • 3 replies
    • 2.4k views
  16. been looking at your honeywell accenta gen4 mini packs which include a control panel and lcd keypad,

  17. Started by Secware,

    I'm looking for a domestic alarm that supports 2 zones (one hardwired (ground floor) with 4 PIRs, one wireless (first floor) with 3 or 4 PIRs) + 2 keypads + keyfobs + a control panel that can dial out (PSTN or other). What can you recommend which is good value for money?

  18. Can you please advice me on what system i shall use? I'm out after an alarm system that has at least 3 zones (1 for intrusion, 1 for fire, 1 for water leakage) for a 2 story house, preferably which own output channels and which is possible to connect to the internet. Maybe for intrusion i should have 3 zones, like inside, perimeter and outside? Sensors i will need are: Burglary (movement - with windows breakage?), fire sensors and water leakage sensors to put in sensitive areas. I have been looking at the honeywell which seems good, but can you please give me some suggestions on good systems?

  19. Having just been burgled I have purchased a KX15DATM pir from you to replace a failing unit from a different manufacturer. The existing unit is connected via 6 cables - 2x Tamper, 2x Relay and 2x 12v. Do you know what connectors the cables need to be screwed into on the KX15 please? I may also have to change some of the dip switches? The control panel is an Accenta 8.

    • 1 reply
    • 2.4k views
  20. Hi-I have recently bought a house with an installed intruder system which appears to have a fault on the panel pub. The system is a sterling unti but with no other distinguishing identifiers system installed in 2007 and the documentation identifies it as compliant with EN50131-1 security grade1. It has 8 programmable zones and 2 programmable outputs. It's connected to 2 LCD keypads( which are identified for use with nllcdkit) I am looking for a replacement pub or a complete replacement control panel Can you recommend a unit and advise a good quality replacement

  21. Started by Secware,

    I would like to buy a menvier SD3. Is there a difference between the UK version and others. If I install the SD3 box in Belgium, will it work

  22. Hi, Do you also sell the door contact and smoke sensors for this? Do your prices include VAT? How much is UK delivery? (looking at the kit and 3 PIR's) thanks

  23. Started by FRED,

    I am looking for a replacement for RISCO B-673-0008, to work with Gardtec 595 & I understand the iWISE DT PET is now no longer available. Thanks Fred.

  24. How do I change the bell time on a honywell ADE gen4 alarm panel, as Page 25 of the engineer's guide is next to useless, do i need to be in engineer mode? I would like to set the time to about five minutes.

    • 1 reply
    • 2.4k views
  25. I have recently purchased a Honeywell Accenta Gen 4 Alarm panel from you. I now find that I need backup battery for this panel. Can you please advise which one will fit and do you supply it.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.