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[Ticket Question] Visonic Tower-20Am False Alarm

Secware
in Intruder Alarms

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I bought a Visonic TOWER-20AM MCW Outdoor Motion Sensor on your web site in November 2012 and I had 4 false errors in the last 2 days. The message that I received on my phone each time is IRP MASKED ! First time I was home and nobody was outside in the Sensor area.

The Sensor worked fine for more than 6 month and nothing change on the configuration.

I don’t know what to do, could you please help me with that or explain me who can help me ?

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