Intruder Alarms

Hi, I am trying to source an alarm that allows me to extract information about the state of window/ door and occupancy sensors. And I would also like set the alarm remotely if possible. I would like it to operate via one of the following Protocols: Modbus Mbus Bacnet I know that Honeywell offers an IP gateway, however the system doesn't output this information as standard. So this isn't suitable. However, another alarm system that uses a more open IP interface could work, although one of the above protcols would be better as I'm integrating it with a Priva BMS system. If anyone could offer any suggestions, that would be much appreciated. Fraser

Hello Before i order Galaxy Flex GSM Module, i want to know if it works in sweden?

can anyone provide list of kit for easy install and use of intruder alarm kit using tel communicator eg Informa speech dialler, key fob set/unset,can these things be used with control panel with onboard keypad if so which one and are they also compatible with each other.thanks jw

Hi, Forgive me if this is very obvious, but I am new to wired alarms and just want to confirm in case all goes wrong... We purchased the Castle Euro Mini alarm from you recently, we are looking at installing it but had a query, if we want to wire more sensors than we have inputs in the unit, can we wire them in parallel in the same way you would wire the Tamper circuit in double pole wiring? then if so, is there a limit or recommended maximum for sensors and cable lengths etc? Our other question, due to it's position, we purchased a duplicate genuine alarm box (not a dummy). should these be wired in together to the same terminals or is there another way? …

Just got a question I can't seem to figure out. How do you program Part arms on the Wintex software? I would like to activate a Night arm or Bedtime arm.

When I wire the panel to activate output 1 when a fire alarm is triggered it doesn't seem to work when I activate a fire alarm from a remote keypad. Is the RKP fire alarm different then from a smoke detector?

Hi, I have just bought from you the Honeywell galaxy g2-12 and mk7 keypad, Honeywell 8IR150 pirs and AG6 bell box, plus Knight G2 5 door contacts. Can you please advise how to wire a pir at the pir end and panel end and where to place resistors. The g2-12 to keypad appears straightforward but does it need a resistor at the keypad end between A and B. Also do all unused zones need a resistor across them to terminate. Could you also confirm bellbox wiring to panel.

Hi, Just to be sure, how do I wire the SECWARE BCINTRA/W/B to the Texecom Premier 88 panel? Like Texecom - Secware 12V + = 12V + 12V - = 12V - Bell - = ? Tamp = ? Strb - = ? Do I need other connections e.a. strobe to 12V+? And do I need to set some settings in wintex to work? Thanks in advance.

After a mains power failure all the alpha numeric characters have disappeared from the LCD display with only the top line of the display now showing black rectangles. Is there a system component failure or can the display be recovered?

I have a question regarding one of the configuration settings on the NEXT PG2 The 'Disarm Activity' setting has a number of options including: Not Active, Yes-No Delay, Yes + 5s delay...etc I am confused about the 'delay' setting. What does the 'delay' value relate to, i.e. the delay between what and what? Also, in what type of scenario would the device be configured to be 'Yes + 30s delay' for example.

I am interested in purchasing the Honeywell galaxy flex FX020 with a Mk7 keypad but have a few questions first. 1. Is the Honeywell reson8 bell box compatible with the above panel? 2. Is the Honeywell AG3 bell box compatible with the above panel? 3. Does the alarm panel come with the 680 ohm resistors for EOL wiring to the keypads? 4. Does the alarm panel come with the 1k and 2k resistors for double balanced wiring to the PIRs? 5. Does the rio zone expander come with the necessary resistors like the main panel for the additional zones? 6. Does the rio zone expander get its power from the main panel? 7. Can both the gsm/GPRS module and the Ethernet module both fi…

I would like to upgrade our Galaxy 512 with Ethernet module in order to control the system remotely and to when need be, handle programming and updates through Internet interface, rather than using one of the MAP's in the system. My understanding is that this could be done by complementing our existing system with an additional Honeywell Galaxy Ethernet Module (Model: E080-2) from you, and also I guess, I need to upgrade the SW that currently running as that is an old version, - Ver. 1.27. Our Galaxy 512 motherboard is Rev1.6. Pls. let me know if my thoughts are right, and if so provide me with the pricing for the ROM/EPROM for the SW upgrade, and if needed any ad…

Thank you for fast delivery of my order. I am contacting you because I have a problem on Menvier detectors M12 I wanted to test the outbreak with a hairdryer and the contact does not open. The light and red but no alarm on the alarm. I have checked the jumper everything is good. I have the problem on three sensors M 12 is really weird is it not?

I bought a Visonic TOWER-20AM MCW Outdoor Motion Sensor on your web site in November 2012 and I had 4 false errors in the last 2 days. The message that I received on my phone each time is IRP MASKED ! First time I was home and nobody was outside in the Sensor area. The Sensor worked fine for more than 6 month and nothing change on the configuration. I don’t know what to do, could you please help me with that or explain me who can help me ?

is there anyway of turning down the volume of the ADE Honeywell MSN Multi Siren MS-N on the entry & exit of alarm?

I purchased a SD 3 dialler off you approximately 3 years ago. It has recently stopped dialling out when the alarm has been activated. I checked the Sim card in a mobile phone and I was able to make calls from the phone, to double check I also bought a new sim card which again worked in my mobile phone but would not dial out from the SD 3. In the LCD display , next to the temperature there is a small box with a letter T in it. The sim card I use is a Tesco pay as you go, signal strength is the same as usual. I have tried to do a test call from the dialler and it failed with the message call error. When I have dialled in remotely the sim goes straight to answer phone , I wa…

I am unable to enrol the KP-141 PG2(June2013) to the Power Master 30 alarm system(Nov2012): - Full enrolment procedure: I select the * key on the keypad until the LED turns on and then release the * key. The Power Master 30 alarm system (i.e. Add New Device -> Enrol Now) indicates on its display, "Incompatible Device". - Pre-enrolment procedure: I enter the Id of the device into the Power Master 30 alarm system and it is accepted (i.e. Add New Device -> Enter Id). However, the Power Master 30 alarm system indicates that the keypad cannot be networked.

My question is this. Are all the biscuits in an 11-20 blue-pack (as above) the same, apart from the numbered stickers, or is the internal wiring different? I ask because I've just broken a No 20 while attempting to replace a doorbell plate. Can I use another biscuit from the same pack as a replacement, or will this upset my alarm system? Sorry if this is a stupid question, but I'm no expert. I've asked for high-priority because my house alarm is disabled by the problem.

hello just purchased this extra vx-402 and I am using it as a slave of another 402.the problem it will not detect a intrusion.it clicks it flashes but no sound to the alarm panel.what am I doing wrong?could the 402 be faulty.

I was wondering if the Powermax Pro kit you sell supports Partitions? As the description says its optional. Thanks

I bought a powermaster 10 kit and i have a auto test alarm thats sends to my phone on strange dates (23-10-12, 07-01-13, 03-04-13). I have looked everywhere in the menys but can´t find any autotest meny with that kind of options of dates?? Also my powermaster hums alot from the Power unit, is that normal?

Scantronic EXCELR 12m Wireless PIR will this work with my scantronic +500r panal please advise the frequency your help would be appreciated

When I install it, where it is supposed to be, it goes into this tamper alarm mode and it does not help to remove and then add the device or removing the battery, keeps staying in the tamper alarm mode. Have ran out of ideas. Any suggestions on what to do about it??? It is only one contact and it enrols fine and I also suspect its something with the tamper switch, but have not figured out how to reset the switch. Thought it was enough to put back the cover but apparently there is something else that needs to be done. Could you please explain how to 'reset' the tamper switch after it has been violated?

I see two mobile com modules TEXECOM. (type 0001-jae and cegb 001) What's the difference? There is a big price difference. I recently bought a 48 premier installation TEXECOM elite with you. The intention is that the alarm via mobile redirected to mobile. Additional question: To how many mobiles he can send the message and it is only a text message or voice?

The systems re-starts itself making impossible to use is as it fires the alarms every time the systems re-starts. The system installation was installed about 2 weeks ago and at the beginning, about every day, at any time (middle of the night or right in the afternoon) the systems alarm was on but with NO intruder detection as the system was NOT armed. Watching the log events, every time that it fails, shows “START UP” and “MAINS OK” and the LCD Keypad shows new date and time as when start up for first time (like default factory data). With this information, I understand that power is being lost for some reason so I changed the main power supply connections just to make …