General Discussion

Hi guys, I am new here. I wanted to ask you guys, about upgrading firmware for my Galaxy Dimension 520. Currently it has got 6.7. I would like to upgrade it to 6.93 (or latest). The product that's on offer here, Honeywell Galaxy Dimension SPI Key GD520, with the firmware; is it all that i need for this? Is the upgrade process relatively straight forward, using the engineering menu?

I am wanting to buy 3 of YUASA SEALED LEAD ACID SLA NP7-12, 12v 7Ah batteries - these are for use in a disabled scooter and as such don't attract VAT. I can't find a way of ordering it without the VAT Walt

ok im new to this forum...has anyone used this product before, its a good price but whats the feedback?? also im not finding the dummy back box's and covers to match...is it just me or are they not available? ANY HELP/INFO WOULD BE GOOD.

I am currently turning my garage in to a bar/pool/cinema room. installing a have fair amount of electrical aquipment and want to do my best to keep it in my possesion. I don't really need something with bells and whistles. the garage is set at about 30metres down my garden and has one pretty secure window, a solid wooden door and a large garage door. i suppose all i need is motion sensor with a very loud alarm which i am thinking about installing inside the room. so that it is unberable to stay in there for any amount of time. or maybe one in and out. Was thinking about the Master Blaster siren!! what kit would i need to go with this? many thanks! Hywel

Hi Recently changed windows from Brown to White So does anyone know if I can buy white outers for the Sensors and Magnets above as the Brown ones will look really "odd" on white windows Many thanks jt

I'm looking for visonic MKP-151 i cant find this in your webshop. Do you have this product? /Mathias

i am looking for a Atc7 Campa1gn system if anyone has one or knows someone that may have the above please let me know. Thanks Mike

We apologise that today for approximately 3 hours part of our web site crashed, and we were unable to accept payments, this was due to heavy demand and our IT team have now rectified the situation, and we are back and taking orders.We are very sorry for the inconvenience caused but are glad that so many of you are on our web site

Welcome to the New Security Warehouse Support Forum. The forum is frequented by our support and sales staff who will endeavor to answer your questions on our products and products from elsewhere. We like to keep the forum a friendly place so any obscene or rude posts will be deleted. Please Post your questions below in the relevant categories. Please remember this is a publically viewable forum and info will not be given on defaulting or defeating systems. Please keep the questions polite and detailed for the benefit of the community. The relevant parts of the forum can be used for the support question from design questions, through installation problems …

What do I do as I have received a faulty opal xl sensor my order no is 24512. I have just tried to install this sensor to an existing circuit of an emerald mk3 and 2 other opal xl sensors i installed about two month ago. I connected this sensor up to the side of the house and in the day it buzz as it should when selected, however at dusk or night it should turn the lights on. This sensor doesnt. It just buzzes day and night. Just to check the wireing I swapped this sensor with one of the existing ones and the fault went with this new sensor, so I know its faulty. Thanks Steve

Good Day! I have purchased the wintex software and I got the download link to get it. However whenever I tried the download the file I get is corrupted. I used Windows XP, Linux, Internet Explorer, Firefox, Google Chrome - tried unzipping, repairing the archive and all. Kindly fix this issue as it seems that the archive you have on your server is broken. I would need to use the software today, and I have also problems getting a response from the tech support ticketing system. Thank you! Lorand Marton

Hi guys Whats the difference between the YUASA 7ah battery http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_46&products_id=113 And the ENERYSIS 7ah battery (Genesis) http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&cPath=36_46&products_id=1340 They both appear to be made by YUASA, yet one is

where is the download site for the Zoneminder for windows and how do I get it?