as118150 Posted February 8, 2010 Author Posted February 8, 2010 thanks, hopefully this should end the longest wait I ever had for a packet to come. on a different note, would SECWARE SC517 come with some instructions on how to connect them in a EOL wiring mode(to go with my risco cpx)? cheers Quote
Secware_Tech6 Posted February 8, 2010 Posted February 8, 2010 no there isnt any instructions in the contact as they are a std format. Your risco manual will show this however Quote
as118150 Posted February 9, 2010 Author Posted February 9, 2010 I believe this door contact is a "normally open" device. risco manual shows only shows how to connect a NO device in a standard wiring with common tamper, they don't show how to connect a NO in EOL wiring configuration. could you kindly let me know how to connect this in EOL (or if you have a diagram) are these door contact passive(no need of power) thanks Quote
Secware_Tech6 Posted February 9, 2010 Posted February 9, 2010 no std door contacts do not require power and they are normally closed devices (ie in a closed state when the door is closed, opening on alarm) Quote
as118150 Posted February 9, 2010 Author Posted February 9, 2010 Ok great, if they are NC device like PIR then I can connect them using a 4k7 resistor I think and it should work, not sure though if I also do tamper connections? thanks Quote
Secware_Tech6 Posted February 10, 2010 Posted February 10, 2010 if your using normal double resistor eol then you will need 2 resistors. one across the contacts, the other in series. If its a grade 1 contact then there wont be tamper connections as such Quote
as118150 Posted February 10, 2010 Author Posted February 10, 2010 Tech6, This is how I had plans to do it. many thanks for the confirmation. Elaine, I have received all the items which I ordered in order number 17983 but the parcel came without the resistors which you promised you would put them in, whoever you requested to put that in I guess has forgot to do it so I am back to where I was which is I have all the items I need (from 2 order) but without the stuff I need to get some of the sensors connected. I think I will get old waiting for this so I would drive down to maplins or a local electrical shop and pick some resisitors myself, luckily 5 out of my 6 pirs are with built in resistors so I need only for the other 1 pir and 3 door contacts. Quote
Secware Posted February 10, 2010 Posted February 10, 2010 Hi I cant believe it, but I know that some more have been sent in the post to you, what can I say ( SORRY) Regards Elaine Quote
Secware_Tech6 Posted February 10, 2010 Posted February 10, 2010 Elaine, am i right in thinking from above that risco have previously sent these out the post, and we have also sent some? When did we send them? Quote
Secware Posted February 10, 2010 Posted February 10, 2010 Hi James, Yes we posted a packet out and Risco have sent several out direct to Arif now, but they never get to him. Risco sent some more out yesterday 1st class and some to the warehouse, so we will have spares, should this happen again. Elaine Quote
Secware_Tech6 Posted February 10, 2010 Posted February 10, 2010 Arif, do you have problems with your post? Quote
as118150 Posted February 10, 2010 Author Posted February 10, 2010 I am not sure but I do get other letters, I guess I have if 2-3 letter/packs have not arrived but I believe one was send recorded so you guys/risco can find out where it is gone. I thought the order which I received today through courier would definately have it but I guess it was never put in I may think of going to the post office and finding out if I can complain but I would be interested to know where the recorded letter went Quote
Secware_Tech6 Posted February 10, 2010 Posted February 10, 2010 Elaibe can you ask risco about the recorded one? Quote
Secware Posted February 10, 2010 Posted February 10, 2010 Hi, Will do and I'll let you both know Elaine Quote
as118150 Posted February 11, 2010 Author Posted February 11, 2010 on another note, can I ask you guys what "watchdog reset" means in the log of CPX? thanks Quote
Secware_Tech6 Posted February 12, 2010 Posted February 12, 2010 Its not one of seen on a cpx but that usually means the pane has restarted due to corruption or a hardware issue. Quote
as118150 Posted February 13, 2010 Author Posted February 13, 2010 well it came up in the log of my cpx once, I am keeping an eye on it and it appears to be working fine. thanks Quote
as118150 Posted February 23, 2010 Author Posted February 23, 2010 elaine, did you speak to risco about the recorded delivery? Quote
Secware Posted February 24, 2010 Posted February 24, 2010 Hi Arif, Yes Lisa didn't send them recorded just by post, but said she sent one letter one day and another on the next, please don't tell me you still have not received them? Thanks Elaine Quote
as118150 Posted February 24, 2010 Author Posted February 24, 2010 No I still haven't received them and thats why I requested if this can be send recorded so that we know if the post man is not taking them home for some reason. Quote
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