hi, every time i return the password is not accepted and when i retrieve new password it still does not work,do you want my money or not ?

Can I please ask which Browser you are using?

google

We are addressing this problem and our technical staff we have a 'fix' very shortly

Might I also add that this same issue is happening on Google Chrome and Safari (on iPhone and iPad)... I keep getting sent to the homepage trying to login eventhougn the login credentials are correct. I have to clear my browser cache and Internet history every single time I wish to log in...

Hi,

I have the same problem.

Tried multiple browsers (IE and Firefox and mobile from my Iphone) without any success.

Works to log into the forum though, but not much good if you want to place an order.

We have found the problem its a php issue but it doesnt affect everyone. But we are working on a fix and expect it to be tested and rolled out towards the end of this week.

The problem of logging on and dropped carts should be addressed over this week end. We hope that all the web site problems that have been experienced lately will be solved with this

when i use my username only to log in the error was reproduced and when i used email id it worked for log in why so?

is the user name not sufficient to log in??

Our new web site is almost ready to launch and we are assured that theses issues will be addressed. Please bear with us

The new web site has launched, we believe it has cured all the previous problems, and should be easier to use.

I havnt been able to replicate any login issues since it was upgraded.