rowdy Posted December 13, 2011 Share Posted December 13, 2011 hi, every time i return the password is not accepted and when i retrieve new password it still does not work,do you want my money or not ? Link to comment Share on other sites More sharing options...
Secware Posted December 13, 2011 Share Posted December 13, 2011 Can I please ask which Browser you are using? Link to comment Share on other sites More sharing options...
rowdy Posted December 13, 2011 Author Share Posted December 13, 2011 google Link to comment Share on other sites More sharing options...
accounts3 Posted January 26, 2012 Share Posted January 26, 2012 We are addressing this problem and our technical staff we have a 'fix' very shortly Link to comment Share on other sites More sharing options...
ravis94 Posted January 26, 2012 Share Posted January 26, 2012 Might I also add that this same issue is happening on Google Chrome and Safari (on iPhone and iPad)... I keep getting sent to the homepage trying to login eventhougn the login credentials are correct. I have to clear my browser cache and Internet history every single time I wish to log in... Link to comment Share on other sites More sharing options...
Lingo Posted January 31, 2012 Share Posted January 31, 2012 Hi, I have the same problem. Tried multiple browsers (IE and Firefox and mobile from my Iphone) without any success. Works to log into the forum though, but not much good if you want to place an order. Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted February 2, 2012 Share Posted February 2, 2012 We have found the problem its a php issue but it doesnt affect everyone. But we are working on a fix and expect it to be tested and rolled out towards the end of this week. Link to comment Share on other sites More sharing options...
accounts3 Posted April 27, 2012 Share Posted April 27, 2012 The problem of logging on and dropped carts should be addressed over this week end. We hope that all the web site problems that have been experienced lately will be solved with this Link to comment Share on other sites More sharing options...
niamh88 Posted May 18, 2012 Share Posted May 18, 2012 when i use my username only to log in the error was reproduced and when i used email id it worked for log in why so? is the user name not sufficient to log in?? Link to comment Share on other sites More sharing options...
accounts3 Posted July 13, 2012 Share Posted July 13, 2012 Our new web site is almost ready to launch and we are assured that theses issues will be addressed. Please bear with us Link to comment Share on other sites More sharing options...
accounts3 Posted August 21, 2012 Share Posted August 21, 2012 The new web site has launched, we believe it has cured all the previous problems, and should be easier to use. Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 21, 2012 Share Posted August 21, 2012 I havnt been able to replicate any login issues since it was upgraded. Link to comment Share on other sites More sharing options...
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