Intruder Alarms

What PIR detector should I fit in my garage? My heating boiler is also in there and will be in the sight line.I thought about the Honeywell DT 7450 but I have read some bad reports about it.

I require a flush door contact to be fitted to a wooden door. Can you please recommend a product? As I am confused by the terms \\\'Grade 3\\\' \\\'Grade 2\\\' and \\\'Green Resistor\\\' \\\'Red Resistor\\\' I will be purchasing the Scantronic 9651 (not sure if that makes a difference)

I wish to replace a Scantronic 9800 entry pad. Is there an easy replacement.

I had scantronic 9800 alarm system installed 20 years ago, working fine, my key pad box cover is broken which covers all the key pad, there is Scantronic 9827 key pad only which is on your website it says it is now obsolete, will this key pad is same as my 9800 key pad with the cover and work same as old key pad? If it is I would like to order ASAP.

Hi, I bought a sensor scantronic 714REUR but i not able to associate with the central Homelink 75. I followed the steps in the manual: enter the menu to acquire the unit and then trigger the tamper on the sensor. The red activity led flashes regularly but not response from central. Other sensor i bought (738REUR) work correctly Thanks Stefano

Hi, do you have any ACE transmitter keyfobs for the Gardtec 593? I would need 2. Many thanks in advance.

The sounder on the control panel works correctly but the remote keypad emits no sound at all when being used to set the system. Is it a setting problem, a wiring problem or a defective remote keypad?

I have two wire LS 400 alarm in my garage. I need a couple of new PIR sensors. Do any of your sensors work on a two wire system?

anyone have a user panel or eng for the europlex technologies verifier intruder panel, thanks

Hi, I have an ADE ID Ultimate alarm panel and connected devices, plumbed into my property. The panel has been doing some weird things of late, I have replaced the battery and checked all the fuses but still it's giving me grief. Do you have any suitable alternatives that work off the same kind of 4 wire technology to save having to re-wire the house. I have both of the 30 channels enabled but I don't have 60 items connected, I tried to split off the fire detectors from the rest of the alarm devices. Cheers,

can you supply extra PIRs to infinate wireless kit and at what price?

The keypad panel on my Flex 20 is showing a series of stars. Whilst I was away we had a thunder storm which knocked out my internet (it impacted the router). It also appears to have knocked out the intruder alarm, which sat next to it. When I went to check it there was no power coming out from the panels 15v power supply. I subsequently plugged in a 12 volt one which powered up the alarm and the keypad, which is now displaying a series of stars / asterisks, and is non responsive. I assume this is because the alarm system needs 15 volts to fully function and the batteries have been completely discharged (checked the one on the control panel and it was down to…

fitted new panel no problems, but unable to get entry time to work full alarm goes off as soon as door opened . tried setting up as described in engineer's manual page 38 . Is it something I'am doing or is the panel faulty ?

Please could you give me some advice on a wired alarm system to replace the aging Scantronic 808 system fitted to our house. I am a chartered electrical engineer, used to complex programmable industrial control equipment so will self install. The basic spec is:- 5 off existing PIR

I am wanting to place an order but one of the items I want to purchase is a suitable motion detector for my timber workshop. Please can you advise me on what type of detector is best suited (most stable) to this environment where there will be temperature changes, possible insects and there is 3 windows. It is a good quality workshop like a log cabin, I have had a look at your sensors but I am unsure when it offers pir, microwave, dual tech etc ? Thanks

what all does the ethernet adapter let you do with the galaxy unit. I was wondering does it allow u to arm/disarm the unit with the honeywell iPhone app.

can these Honeywell Intellisense DT 7450 pir be used in conservatories or can you reconmend one. I am working on an alarm that has a pir in the conservatory but it keeps going off.

Ticket question I have a powermax+ system installed about 3 years ago. One of the combined door and vibration switches has failed, please can you tell me what sensors are compatible as it is not possible to easliy determin this from teh descriptions. In particular the MCT-303, SD-304, MCT-302 and MCT-320

The 6 stand-by batteries in the main panel are not being trickle charged. Replacing them with fully charged new ones (1.37V) gets the system working correctly in all respects but only for approx 3 hours. The cells are then down to 1.2V off-load. Have you any information regarding the charging circuit that could allow me to investigate further and possibly repair? Your website indicates that the Homelink 75 is “sold out”. If I need to purchase a replacement system can you please recommend a suitable model Having had further time to think, it would seem logical to assume that the panel’s internal power supply is not producing anything at all - not just the battery charg…

Hi - my Visonic Keypad is an MKP - 150 and I think it is dead. The Green lights are on but when I arm or disarm the system no noise comes from the Kepad itself and no Red light shows - nor an amber light for "trouble"I am sure it is powered by mains so do you think it is "dead?

I bought Wintex UDL from you, I downloaded it to my laptop. When I wanted to unzip it I got a warning that archive can have wrong format or file is broken. What is wrong?

The Honeywell Galaxy alarm panel has a facility to send text message when alarm is triggered showing which sensors have been activated. If we connect a speech dialer will it disable this text service - To a private number.

Thank you for fast delivery of my order. I am contacting you because I have a problem on Menvier detectors M12 I wanted to test the outbreak with a hairdryer and the contact does not open. The light and red but no alarm on the alarm. I have checked the jumper everything is good. I have the problem on three sensors M 12 is really weird is it not?

Pre-Order Enquiry - Decoy Bell Box Do you sell a Decoy Burglar Alarm Bell Box that includes a mains powered light (such as a faint blue flashing strip light) that is always active ... and mimics an actual bell box. If so, please could you let me know the part number etc. If not, I would be very grateful for any suggestions ... such as modifying a standard decoy box? btw. Does 'Sigma' still exist or taken over? I installed a sigma system years ago and have tried to buy similar kit. Many thanks for your help.

Hi, I recently fitted a scantronic panel and key pad for my parents after there old alarm system went faulty, I could do with some help programming the Scantronic: 1) Door chimes I am unsure weather this has to be activate in the engineers menu and how ? 2) Part Set for night time, I am also unsure how to disable the landing PIR and make it so they have time to access the key pad down on the hall way that is covered by another PIR. Any help would be greatly appreciated. Thanks