Intruder Alarms

I have a Risco GT490X alarm fitted and have a couple of wired pir's and 1 or 2 wireless pir's. Can I add another outside alarm box? a wireless one?

Hi can I install these detectors to a galaxy panel grade 3

Hi, i currently have installed a risco wisdom in house an i am wondering if you could please tell me if my unit supports an auto dialler to call my mobile in the event of it going off?? if so do you sell these?? any help would be gratefully appreciated thanks.

Hi, I need to purchase 2 of the Risco Wisdom Wireless 4 Button Fobs. Please could you tell me f I will be able to programme them to my alarm without the need of a professional, do they come with programming instructions? The alarm system is Gardtec eurosec CPX. Many thanks,

I have a Rokonet Wisdom domestic security system which was installed 2007 and when activated notifies 3 mobile phone numbers. The system was operated on 'Analogue' system but my phone has been switched to VOIP Can you please advise how to update the Wisdom alarm to operate over fibre or VOIP signal I Look forward to hearing from you

please could you supply information on internal wiring of contact as I can not explain to my engineers how they work when connecting 2 contact together we have wired them and are working BUT not sure how wired in side contact ?

I have bought 2 grade 3 roller shutter contacts from yourself. I am going to be installing them shortly and have removed them from their packaging to check them out. The wires from the contact are colour coded but as it is a galaxy panel I am connecting too I need 1k resistance. On the contact instructions it relates thus to the colour green, but the wires on the contact don't have this colour. What can I do to resolve this ? Use 1k resistors ?

I wonder if the Visonic Dual RS-232 Interface Module (Model: 9-100344) works with Powermaster 10?

I have just moved into a new house that is installed with a scantronic 500+r alarm. I want to turn down the volume on the internal alarm that goes off when you set the alarm, how can I do this?

Scantronic 500r wireless panel not operating correctly, ac power fault ? mains voltage is applied but no secondary voltage from transformer.

I have the above alarm unit & have been told that I need new PIR detectors. please can you give me a quote as to how much the PIR's are for the above unit.. PIR type 433. thanks

Hi This is my 4th 500r panel ive installed that ive bought from you. I have problems with the new panel ive just installed, the 524r and 536r works intimately ive tried the devices on my own panel and they work fine. Is there a problem with the 500r+ alarm panel? Many thanks Regards Tony Sellwood

I have just received my scantronic 525r remote and would like to know to pair it with the control panel so I can use it.

I am using the 660 in conjunction with a scantronic 500r. The panel is 12v removed for alarm and the 660 is the opposite. The instalation guide refers to a dip switch to change the polarity. I cannot identify this on the board. Any ideas .

Hi, I bought a sensor scantronic 714REUR but i not able to associate with the central Homelink 75. I followed the steps in the manual: enter the menu to acquire the unit and then trigger the tamper on the sensor. The red activity led flashes regularly but not response from central. Other sensor i bought (738REUR) work correctly Thanks Stefano

i purchased a Scantronic 9427 Keypad andI need to know what what jumpers on the keypad to change to address it as as second keypad.. The first keypad has the links positioned so as no pins are connected together, so i assume that the second one needs two pins linking together to address it as a second keypad .. i have a Scantronic 9448+ panel...

Hello, I have a Scantronic system consisting of a 9448 end station and 9427 RKP. I wish to add a further RKP and the only RKP apparently available is 9427EUR-80. Is this suitable?

I have recently ordered the SCANTRONIC 9448EUR-90. I believe this item has been sent to me missing the RKP. Looking at the description it should come with 1 RKP see description below] http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=172 My order number is 21987. Can you let me know please?

Hi, I purchased a Scantronic 9651 from you in July. I have now noticed that in Eng Mode all IR and Panel tampers are taken out (as expected) allowing me to access the components, but having just taken the external siren cover off the bell rang immediately. It may be that this is correct but I was not expecting this (other panels I have installed eliminate all tampers in Eng Mode, inc the Bell). I would appreciate it if you could advice me if this is correct. Also, if it is correct is there a way to avoid the bell going off during maintenance of the system. For your info I have fitted a Pyronix Belle to the 9651 panel as below. Belle 9651 B- 0v B+ 12v BA OP1 (Bell) STB O…

Hi, have wired up system as should be, have all cct returns, bell tamper, PA and global tamper returns as should be. But on powering up all the RKP is showing is software version 4.00. Have depowered and shorted out NVM & kick start pins and tried again but just stays the same.

I have a Scantronic 9651 bought from you a few years ago. It's worked fine till the PA alarmed the other morning for no reason - i.e. it wasn't pressed. I put a new battery in it Feb 2014, probably the last time I opened it up. When I put the engineer's code in, in order to open up the PA to check it, rather than going into engineer mode it said "User code reqd". Odd?! Anyway, I then put the User Code in and it said "Set". This is not normal behaviour - any ideas? Thanks,

You sold the above to my installer when I renovated my property in 2012. I have never actually used it but now looking to start using it. The engineer at the time left me an engineers code which i cannot find nor can I remember the code I used. Is there anyway I can now get the alarm working? Your advice would be greatly appreciated or any contact at Scantronic. Many thanks ps a contacted another firm told me I would have to buy a new panel through him which I find hard to believe.

I have a system in a gun club that uses the scantronic 9800 which is now becoming unreliable due to its age. It is also in a humid environment which does not help! I would like to replace the unit with a new one so am interested in the 9752. Could you tell me if this is a good choice and if it is then can I (not an alarm engineer but good with electronics) swop the unit over easily. Thank you for your advice. S. Cooke

I'm looking to replace a Scantronic 9853. Would the Eaton I-On interface with the existing PIR's etc? what the most suitable replacement would be as this panel is not in production now.

We have a Scantronic 9752 system with 2 9955 rfx expanders. The zone in the garage has a dual tech pir and transmitted using a 735r. About every two days we get a Sup Fail message on this zone. Distance is about 45 yards - easy line of sight and only a thin slate roof for the signal to get through. Suspecting the transmitter was not strong enough we recently bought from you the 703r transmitter and unfortunately still have the same problem. We tried the zone on both 9955 receivers which both show a signal stength of 6. So we have effectively changed the transmitter and the receiver and appear to have a good signal but are still getting Sup fail messages. Any idea what …