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Security Warehouse Support Forum

IBAN and BIC numbers


nefasmus

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Please, if possible, put the IBAN and BIC reference of Securitywarehouse bank account onto the confirmation mail when ordering or

on the website somewhere near visa, paypal, mastercard.

There given on the ordering process on page 3 I guess but after this there gone...

 

International orders need these numbers or manual bank transfers are not allowed if missing.

 

It should save customers lot of time when they find those numbers right away. ;)

 

Regards,

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While it is possible. the checkout complete email is a general email sent on all orders. ie regardless of payment method. If we added that info to the checkout complete email then customers paying by credit card etc would get info on bank transfer procedure. I feel this would cause more confusion. I think this would need a little more thought.

 

We do have this infomation in the ticket system.

 

James

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