July 6, 201510 yr Dear.I try to install KP-250 PG2 to my Powermaster 30. But the cetral unit only say: "Wrong ID". What shall I do?
July 15, 201510 yr I have tried both the automatic enroll procedure and enter the number manually. Nothing worked.
August 3, 201510 yr On the unit there should be a ref "868-1:**" 1 denotes UK, 0 European, as UK panels and peripherals are not compatible with European models.
August 10, 201510 yr Dear. The ref. no. is "868-1*". All units (including panel and KP-250) is bought from you.
August 13, 201510 yr Please use our ticket support system, and advise the order number so that we can look into this for you.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.