Secware Posted July 6, 2015 Share Posted July 6, 2015 Dear.I try to install KP-250 PG2 to my Powermaster 30. But the cetral unit only say: "Wrong ID". What shall I do? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted July 7, 2015 Share Posted July 7, 2015 Have you followed the rf enroll procedure fully? Quote Link to comment Share on other sites More sharing options...
Rexmer Posted July 15, 2015 Share Posted July 15, 2015 I have tried both the automatic enroll procedure and enter the number manually. Nothing worked. Quote Link to comment Share on other sites More sharing options...
Rexmer Posted July 26, 2015 Share Posted July 26, 2015 Any suggestions? Quote Link to comment Share on other sites More sharing options...
Secware2 Posted August 3, 2015 Share Posted August 3, 2015 On the unit there should be a ref "868-1:**" 1 denotes UK, 0 European, as UK panels and peripherals are not compatible with European models. Quote Link to comment Share on other sites More sharing options...
Rexmer Posted August 10, 2015 Share Posted August 10, 2015 Dear. The ref. no. is "868-1*". All units (including panel and KP-250) is bought from you. Quote Link to comment Share on other sites More sharing options...
Secware2 Posted August 13, 2015 Share Posted August 13, 2015 Please use our ticket support system, and advise the order number so that we can look into this for you. Quote Link to comment Share on other sites More sharing options...
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