esp fireline MAG2P, is that for surface mounting or for flush mounting into a cut plasterboard wall?

Its for surface mounting.

thanks, i ordered the poly version of the MAG4P and received the metal one the MAG4. have emailed for an return and replacement

sorry about that, returns will swap it for you.

cheers, also the esp fireline sensor combined heat detector/optical sensor listed on your site is in fact a rate of heat rise/optical sensor, i think your graphic diagram on that pge needs updating as the model number is different to the diagram. i ive emailed for an RMA

thanks i will look into it on tuesday.

 

James

hiya, have tried contacting for a returns RMA via email but havent heard back. should i just return for a full refund without an RMA? ive reordered under a different order. the original order was number # 12844 and i then reordered under # 12988 and bank transferred the money yesterday for that for new sensors and a plastic panel. i am returning 5 of the incorrectly supplied CSD-2(listed as CSD1 on invoice and on website diagram and description) , 4 of the FHD-1,and the incorrectly supplied metal panel many thanks again for your help.

Our Returns Dept will contact you with a returns number

Regards

Elaine