[[Ticket Question] Wireless Detector To Protect Garden Shed?]

Does your panel accept both hard wired and wireless detectors?? There are a few that do. If it does not you will need to hard wire to a detector

[[Ticket Question] Which PIR?]

Is this for internal or external fitting??

[[Ticket Question] Can Autodiallers Be Used As Standalone Alarm?]

You would need to connect a dialler to an alarm system. The dialler is used to alert a key holder of an alarm condition via the phone line

[[Ticket Question] Texecom Elite Keypad]

i've been looking at these keypads here:

 

http://www.securitywarehouse.co.uk/catalog/texecom-premier-elite-keypad-p-2481.html

 

You talk about SMK and FMK, is this kit suitable for either surface or flush mounting?

[Ticket Request For Damage In Transit]

This matter has now been sorted out.

 

Kind regards

 

Security Warehouse

[[Ticket Question] Which Rim Lock Strike To Order?]

I need to replace a broken rim lock strike that was purchased as part of an ACT basic pin entry system. The strike has "bell system" written on it but no part number.

Can you please advise me as to which part to buy.

[[Ticket Question] Is The Dt7450 Suitable For A Conservatory?]

have purchased the Honeywell model from you DT7450 and

have just come to start fitting it.

However looking at the instructions it states don't fit facing direct

sunlight or facing windows yet its a "dual tech" that you recommended for a

conservatory.

I now that me previous conservatory had a similar model but as it was

approaching ten years old and the size of a house brick, I thought I would

replace it.

Is this Honeywell model suitable?

[[Ticket Question] Help With Replacing An Old Alarm Please]

I am considering replacing my current alarm system, it has been installed for 20 years and it doesn't suit our needs anymore.

I am looking for a recomendation for a system with the following requirements:

 

Blank Control Panel

2 x Remote Keypads

5 x PIR sensors

2 X Door Contacts

1 x Smoke Detector

1 x external bell box

I intend to replace batteries and cabling

[[Ticket Question] Help With Upgrading A Wireless System]

I currently have a FreeWave alarm for my detached garage and shed. Working fine but I want to use more wired sensors than the 4 that this allows.

Could you advise on an alternative panel?

I need 8 wired zones, no wireless, as its for a garage I must be able to arm/disarm remotley with a keyfob from the car and I need the monitoring terminals.

[[Ticket Question] Flashguard & Optima Compact]

I would be grateful if you could help me.

My system has a Flashguard Exterior Sounder Unit 1164 with Xenon Flashing light and electronic sounder connected to a Franzen 3000, installed in 1987.

I have bought an Optima Compact Gen4 Intruder Panel, and have got the strobe working but not the sounder.

'Old' connections were as follows:-

Flashguard

Franzen

Connector

Function

connected to

Connector

A

-ve Hold Off Charge

-

B

-ve Switched Sounder Output

S-

C

Tamper

not connected

D

+ve Hold Off Charge

+

E

not connected

F

-ve Tamper Return

R-

Could you please advise me how to connect the Flashguard to the Optima Compact Gen4?

Thank you very much

[[Ticket Question] Help resetting code on CP8L LCD please]

Please can you advise how we reset the security code as our system is currently set to the system default. Our model number is CP8L LCD

[[Ticket Question] Help with the ACT 2000 Controller please]

I have a faulty act 2000 controller board on door 1. I have swapped the door inputs to circuit 2 but the door pass reader does not register teh card being used. Does the second circuit need configuring on the main system? If I replace with a new board, is it just plug and play or does the system need to be cnfigured to accept the new board?

[[Ticket Question] Help with the Klaxon Super M Motor Driven Siren]

I am ready to order the subject item, model 18.980049 but need to know the following,

 

Does the product come with the relevent sounder switch, i am wanting to run this unit for staff tea breaks so just wish to run siren to a switch then onto the 240v mains !

 

Can you confirm this is possible & also if the product does not come with a switch can you give me the part number so i can order at the same time.

 

Could you also tell me how long it will take to arrive.

[ORDER FOR CQR Electronic Self Latching Double Push P.A. Button]

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[ORDER FOR CQR Electronic Self Latching Double Push P.A. Button]

Your request has been passed down to our Warehouse so they send you the product of your choice.

[[Ticket Question] Module advice please]

I Live in Belgium and I have a PowerMax Pro (868 Mhz) and I would like to purchase some of your modules. But I have some questions about it:

 

1) Are your products compatible with my PowerMax Pro (868Mhz)?

 

2) Does your prices including VAT? If not, have I to pay it (as I live outside UK) and how much?

 

3) The GSM-350 is it the new version? Because the new version of GSM-350 is compatible with the PowerMax Pro Panel.

 

4) Can you provide PowerLink2? If yes, for how much?

 

5) What about the XM10? Can you provide it with EU plug?

 

Thank you in advance and Regards,

[[Ticket Question] Remote for a DVR4E]

hello, i purchased one of these dvrs a couple of years ago but now am i need of the remote control as shown in the documentation, can i purchase this from you, if not are you able to advise me where i can find it, thanks, Dario

[[Ticket Question] What PIR for my garage?]

What PIR detector should I fit in my garage? My heating boiler is also in there and will be in the sight line.I thought about the Honeywell DT 7450 but I have read some bad reports about it.

[[Ticket Question] More info on the Secware video door entry @]

Please let me know the following info about your product

 

Does it have IR led's for night vision how many?

What is the camera resolution? ie 420TVL

Is it wide angle lens?

Do you supply 6 core cable for this how much for 40M?

[[Ticket Question] Is the 430 PIR compatible with the 9651?]

I installed 3 years ago a Scantronic 9651 Hardwired Control Unit. I wish to install 3 new PIR detectors and would enquire which of your products is most suitable. I note Scantronic do a pet tolerant PIR ref 430. Is this compatable with the standard 6 wire system? 

[[Ticket Question] Upgrading Paxton system from fob to card help]

We are looking into replacing our paxton key fobs with an entry card so we can print picture ID's onto them. Could we use something like the Paxton CARDLOCK extra User Card with our Net2 system, and if not is there a cheap alternative. I believe our readers are PROXIMITY P50 readers

[[Ticket Question] Engineer code for a Domonial?]

I have the Dominial CMI/PMI/CAI Quick guide to the Installers and cannot find the engineers code, can you advise which page etc or do I need a diffenetg manual.

[[Ticket Question] Are these compatible?]

can you let me know if the Honeywell activguard AG6 works with the Visonic powemax system that you sell.

[[Ticket Question] Engineer code for a Domonial?]

I purchased a system from you some time ago and I am now ready to install following house extension. The programming guide for using the TCU refers to an "engineers code", can you advise where I find this.

[[Ticket Question] Is the 430 pet compatible with the Scantronic 9448?]

We have recently moved in to a house fitted with a Scantronic 9448 alarm system. We believe we need to replace the PIR detectors to pet tolerant ones (as we have two house cats) and I wanted to check before I go ahead and purchase them that the 430 PIR will be compatible with the existing system?