Lee Posted September 1, 2020 Share Posted September 1, 2020 Hi, I have a Voltek 1812 controller and the lux setting does not work. So I bought a new 1812 complete and still no good. It either senses and works both day and night or if I turn down the lux setting nothing works. The TLX override works fine. I have followed the instructions but simply cannot get it to work correctly. Very simply just to come on when it dark. Am I doing something wrong? Any ideas. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted September 2, 2020 Share Posted September 2, 2020 The lux info comes from the pirs. You should only have 1 lux sensor connected. Maybe you have a faulty sensor or a cable issue, do you have another pir you could use the lux from? Quote Link to comment Share on other sites More sharing options...
Lee Posted September 2, 2020 Author Share Posted September 2, 2020 Hi, thanks for getting back to me - there are 3 pir sensors around our building and the issue is the same for all of them. Any ideas please? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted September 2, 2020 Share Posted September 2, 2020 Have you disconnected the current sensor for lux level and connected one of the others? Bear in mind you should only have 1 lux sensor connected? Quote Link to comment Share on other sites More sharing options...
Lee Posted September 3, 2020 Author Share Posted September 3, 2020 No - I have 3 pir units around my property. So are you saying I should disconnect two of them and only have 1 connected yo set the lux level and then I then reconnect the others when it works. Sorry I am not sure what you mean. Please could you clarify. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted September 3, 2020 Share Posted September 3, 2020 Yes there should only be one lux sensor connected you should have the 3 S connected but only 1 L. Quote Link to comment Share on other sites More sharing options...
Lee Posted September 3, 2020 Author Share Posted September 3, 2020 Sorry I simply do not understand what you mean by 3 S and 1 L? Are you saying I need to disconnect 2 of the PIR units, set the lux to the only remaining PIR and then when it works correctly I connect the 2 I have disconnected? Seems difficult and didn’t need to do this when I replaced the 1812 unit last time. Is this correct? Quote Link to comment Share on other sites More sharing options...
Lee Posted September 3, 2020 Author Share Posted September 3, 2020 Are you in Halesowen? I live in Hagley. Do you have an engineer who could come out to my property? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted September 3, 2020 Share Posted September 3, 2020 Im sorry we only supply equipment to installers etc. Quote Link to comment Share on other sites More sharing options...
Lee Posted September 3, 2020 Author Share Posted September 3, 2020 Could you recommend anyone at all please? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted September 3, 2020 Share Posted September 3, 2020 Im afraid I cant, however our customers do frequent the forums here so maybe someone will offer their services. Quote Link to comment Share on other sites More sharing options...
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