[Ticket Question] Scantronic 714r

[Secware]

Hi,

I bought a sensor scantronic 714REUR but i not able to associate with the central Homelink 75. I followed the steps in the manual: enter the menu to acquire the unit and then trigger the tamper on the sensor. The red activity led flashes regularly but not response from central. Other sensor i bought (738REUR) work correctly

Thanks

Stefano

[Secware_Tech6]

Stefano how are you testing the response. ie if you cause a tamper when the panel is out of engineer mode what is the response?