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Ticket Question [Battery Missing]

Secware
in Intruder Alarms

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I have an 11 year old scantronic 9930 fitted professionally and serviced.

I am about to purchase a replacement keypad.

However with regular power cuts here my alarm now triggers outside bell very quickly and will not go off for 15 minutes, i cannot reset.

Also the display shows better missing even though it's not and i have checked all connections which are fine, also the battery is reading 12volts on tester.

The only thing i noticed was split at bottom but, NO leaks ?? so why is it showing message and a 12volt reading on tester.

Can you advice please as i don't want to waste money on keypad and battery if it is something else.

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