Secware Posted September 14, 2015 Posted September 14, 2015 Good afternoon, I purchased a Veritas system with lcd keypad. The issue I have is that the keypad is showing a tamper fault and the tamper switch does not seem to be working. I have check all of the system and everything else seems in order.Is there an reason this would be a fault ?Kindest regards Quote
Secware_Tech6 Posted September 14, 2015 Posted September 14, 2015 Is this a keypad tamper and not a tamper in the panel etc? Quote
6981marlin Posted September 14, 2015 Posted September 14, 2015 Yes the keypad tamper, it has a texecom 3x showing no fault, panel has a operation tamper switch, everything on the panel has been taken of and only 1 sensor being used. the only tamper not working is the one on the keypad. Quote
Secware_Tech6 Posted September 15, 2015 Posted September 15, 2015 I'd verify the switch is closing and doesnt need an adjustment. Does it clear if you push the switch manually Quote
6981marlin Posted September 15, 2015 Posted September 15, 2015 It is closing, I have had it of the wall and tried it manually and it makes no difference. Quote
Secware_Tech6 Posted September 16, 2015 Posted September 16, 2015 id say you have a faulty keypad then, let returns know ur order number etc so it can be replaced Quote
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