Secware Posted January 30, 2015 Posted January 30, 2015 I've got the issue with ADE Honeywell Easy Set bought from you about 2 years ago. It requires resetting(cutting the power off) at least twice a year. Is it a known issue with these?Basically the keyfobs stop functioning and reset always helps when it happen. Quote
Secware_Tech6 Posted January 31, 2015 Posted January 31, 2015 Not that i know of. Is the battery ok in the panel. You may have high AC or interference from lifghts etc. Quote
Secware Posted February 3, 2015 Author Posted February 3, 2015 Honeywell have confirmed this as an issue with manufacturer, if manufactured prior to 45th week in 2013. The reader would need resetting between 1 and 3 times in 12 months. Honeywell do offer a two year guarantee, so we can replace with a current model. Please use our ticket Support system, advising order number and our Returns department will be able to help. https://www.security...pload/index.php Quote
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