entry/exit zone help

[dannywilko]

Hi, i set my passage as an entry/exit zone type with the connector on the front door, when i set the alarm i get the exit tone then the system sets, but on retrurning to the property instead of sounding the entry tone allowing me time to put in my code - it triggers the alarm setting off the siren, how can i solve this?

 

thank you

 

daniel

[Secware]

Hi Daniel

 

Have you sorted this problem out now you have sorted the panel or is this on going?

 

Regards

Elaine

[dannywilko]

This new problem is still ongoing.

[Secware]

Hi Daniel

 

I will get one of the Tech guys on to it for you asap

 

Cheers

Elaine

[Secware_Tech6]

Danny

Can you tell me what panel this is on etc. or let me know your order number and i can look it up.

[dannywilko]

the panel is veritas r8 - i set the zone to entry/exit, on setting the alarm it ticks down, but on re entry insted of starting the entry tone it just sets off the alarm.

 

daniel

[Secware_Tech6]

Danny.

That is correct, ie pogramming it as entry/exit.

 

WHen it activates what zone does it report as activating, and what zone is the soor wired into?

[dannywilko]

hi

 

it activates zone 3 , i wired the contact to zone 3

 

daniel

[Secware_Tech6]

I cant understand that then.

Out of interest what is on zone 1, and how are the other circuits programmed.

[dannywilko]

zone 1 is my liiving room, i have 6 zones in total zone 3 the passage with contact set to entry -exit, all others to guard.

[Secware_Tech6]

Danny

You are using entry exit and not inhibited entry?

 

Do you have a PIR in the hallway (ie after the door) that would trigger on the way to the keypad?

If so how is that circuit programmed.

 

James

[dannywilko]

its entry/exit not inhibited entry, i checked this, erm no there isnt a PIR in the passage, just the contact.

i just cant figure it out because it ticks down on exit but fires alarm on entry.

 

daniel

[Secware_Tech6]

What is your entry time set to?

[dannywilko]

entry time i set to 10 secs

[Secware_Tech6]

can you try setting to 30 for me.

I can only assume its actually on 0.

Also you are full setting this when testing, not part setting?

[dannywilko]

I have been trying for another week now, im still having the same problem, i set it to 30 secs and the alarm is set as full, but it still fires siren on re entry not the countdown.

 

please help

 

daniel

[Secware_Tech6]

Im not convinced yet the panel is faulty as it does sound like a programming issue.

 

Can you try something else for me.

Wire the door contact into zone 1 and program that as delay.

I assume your not getting a tamper alarm on entry?

 

Support

[dannywilko]

out of intrest- how should the door connector be wired to the board.

 

e.g zone, aux, tamper ?

 

daniel

[Secware_Tech6]

Assuming its a std door contact with 2 silver screws and 3 brass

Then the 2 silver connections should be connected directly to the zone.

And the tamper circuit is created by twisting the wires together and connecting to a brass screw.

[dannywilko]

and what about at the panel end?

[Secware_Tech6]

I dont understand the question

 

The silver connections should be connected to the zone. As the manual shows.

How do you have it wired?

[dannywilko]

i have the door contact  connected to the panel with red and black to the zone, white and green to aux, yellow and blue to tamper, is this correct?, as im now thinking the problem im having is because its wired to tamper aswell as the zone.

 

daniel

[Secware_Tech6]

A door contact does not need power, so you shouldnt have anything connected to the aux.

Id suggest you disconnect the tamper to confirm it isnt that.

 

Do you have a picture of both ends showing how its wired.

 

James