Secware Posted June 6, 2012 Share Posted June 6, 2012 Accenta G4 mini from you. Connected it up and fully tested including under alarm conditions. Last week I had an alarm activation which worked fine BUT the strobe will not reset. Thinking I had a faulty siren I bought a Honeywell ActiveGuard AG3 from you. I powered down the panel and connected the new siren. Repowered and the strobe was immediately flashing and still won't reset! Powered down the panel and connected the siren with a short length of new cable. Repowered the panel and the strobe was immediately flashing and still won't reset. Quote Link to comment Share on other sites More sharing options...
Secware Posted June 6, 2012 Author Share Posted June 6, 2012 The strobe will not reset until the panel goes into day mode. So, just to test the alarm panel check the voltage across Strobe + and strobe - it should be 0v under day mode.If it stays to 13v during day mode then it might be a fault with systemHope this helps, Quote Link to comment Share on other sites More sharing options...
Secware Posted June 6, 2012 Author Share Posted June 6, 2012 System is in day mode and I have 13v across the strobe terminals. As I said in the ticket, the panel was working fine until the most recent alarm event. What happens now? The panel is only a couple of months old. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 19, 2012 Share Posted August 19, 2012 If its under warranty then we will replace it. Just raise an RMA ticket with the relevant details. Quote Link to comment Share on other sites More sharing options...
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