[Ticket Question] Texecom Dba-0001

[Secware]

Hello,

 

I just received the LCD panel, but it seems not possible to change the language as described above.

Is gives me only some software version information (See attached picture), not buttons work to change the language.

Is there a other way to change the language or a different sequence that I have to follow?

[Secware]

Attached Picture. Also information given from Support:"when powering up the DBA-0001 keypad, 'Initilise' will appear, here press the up or down arrow for lanuage file."

[Secware_Tech6]

Id suggest you have a data problem. EIther you have a wiring error on your keypad bus, a damaged cable causing a short or a broken cable causing no connection