Access to VX800 outside control panel

[Caddie]

We seem to have a Videx VX 800 and the buzzer button seems to get stuck ever so often; can't hear it inside the house;

 

where can I get the access key to check what's wrong.....can only be a loose connection or  something......or???

 

please advise..........any ideas will be very welcome.........thanks

[Secware_Tech6]

what do you mean by access key? Is there a key cam lock securing the unit? If so you will need to ask the maintainer/installer of the system as without that key there is not a lot you can do.

 

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