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Hi. Do you know if there is a known bug in Galaxy G2 20 alarm such that after an AC Fail it can only be reset by Engineer. Mine offers Manager Rest Required but this does not work and I have to use the Engineer login. Checked the forum but could not find any relevant info. Thanks in advance.

What battery do I need in the flash guard sounder 42-306823. thank you

I need w wireless camera that you can watch on a tv

Hi. I have the CP7 which doesn’t have the LCD display. Can I replace this with the newer CP8 keypad whilst retaining the old CP7 main unit? Thanks in advance

Veritas Excel CFE-0001 has a telephone connection ? I would like to be notified by telephone when the alarm is triggered

How do the old buttons come out of the veritas 8 panel so I can put the new set in. I was hoping it would part from the front so I could just change number membrane, but not sure, thanks

hi i have just purchased a new house, it has this alarm system fitted ADE LOGIC SIX it is live and the passives appear to be working however i am unable to find a key pad, or key fob, to set the alarm , do you supply spare key fobs ? and are they easy to pair with the alarm fitted in my house ? any information would be a great help

Hi, You would require the Radio door contact part number : DET-RDC-W - Eaton Slimline Door Contact White [DET-RDC-W] - £36.99 : | Best Price Promise | Security Warehouse Professional products eaton-detector-range-datasheet-en-gb.pdf

I have an i-on16 Security Alarm an require 3 Door sensors could you advise which sensor I will need to buy?

The KX10DP-WE on our website is showing that the pet tolerance is 20kg and below 1m. I have added a link below to our website- KX10DP-WE | Security & Alarm System Product Range | Pyronix UK & ROI

I have recently installed several of your Pet immune pirs, however the alarm keeps on triggering when my two cats are in the house and the alarm is set. My question is, are they only pet immune to a certain height so if the cats jump up on a chair they will trigger it?

The requirement to use this sensor is for a sports hall in a school. Can it be installed inside a cage and do you supply a cage for it? Thanks

Yes. The new mygo transmitters work with the OXIBD receivers. They are still receivers supplied with kits so they are paired the exact same way.

I already have the OXIBD plugged into my Robus sliding gate unit and was looking to upgrade to these remotes from the older ON2E ones I have, will this mygo4 fob work with my existing OXIBD receiver?

Hello, I have a wired fire and intruder alarm system, with the main hub in my house. The sensors are in a recording studio at the end of my garden. The fire/smoke sensor, above my recording desk is inaccessible and has failed. As the wires are inaccessible, I want to replace it with a wireless option. What do you suggest?

Would this battery below be a suitable replacement for a Texecom 12V 2.4AH BATTERY for an accent 8 mini alarm system? Secware 12v 2.3a/h Battery [MKES3-12SA] - £8.09 : | Best Price Promise | Security Warehouse Professional products

Can you kindly confirm that the Bosch Blue Line Gen2 Passive-infrared Detector, that you sell, would be fully compatible with my 9651PD-41 Grade 2 8 zone Panel that I purchases from you a few years ago?

Hi Im looking to connect a module to an intruder alarm to send a signal to a panel when the alarm goes off. Is this possible with something like the Flex trigger module?

Thank you for your enquiry. If this is the Impaq SC, then only the contact side (MAG)of the device will work as normally closed. The shock side (EOL) must us resistance. I hope this helps.

, I have an older alarm panel that does not need EOL resistors. Is there a way to use this device without the EOL resistors selected as a normally closed circuit like traditional alarm circuits? Before I had the texecom AED 0001 which is fine but this new replacement talks about EOL resistors built in in the literature. I just want to know if it is compatible with the texecom veritas panel which doesn't use EOL

Hi how do you change the code on these alarms if you don't remember the present code?

Generically, an example of a set up would be:- On activation, a wired input on the 703R transmitter could signal wirelessly to a 762R receiver. The 762R receiver’s relay output(s) could then trigger and activate a panel zone, LED box , sounder etc. Eaton 2-Channel Narrow Band Wireless Receiver [762REUR-00] - £127.94 : | Best Price Promise | Security Warehouse Professional products

Hi, I'm an installer looking for a 6 zone wired panel with option to expand using app, What do you suggest?

Looking at Eaton 703R with Receiver and way to alert when received

Hi, Just purchased the ACT1313 PLUS Spike suppressor. Could you advise if just the RED/BLACK/EARTH wires only need to be connected or do you also need to connect extra wires from the terminal blocks to an offending circuit. Basically not sure what the terminal block is for? As you have probably gathered I am DIYer not an alarm specialist. Any advise would be grateful