Intruder Alarms

hi i have just installed this panel to an exsisting system, it has 1 door entry contact and 2 pirs 1 on the route to the panel the other at the back of the house. i conected the door contact to zone 1 the pir on route to the panel on zone2 and the other to zone 3 i am using program 1 and set zone 2 as timed inhibit the problem im having is when i do a walk test zone 1 triggers zone 3 and visa versa zone 2 triggers on its own fine. so if i set the alarm as i trigger the door contact (zone 1)before i get to the panel the alarm activates so i enter the code to silence and zone 1 & 2 are solid and 3 is flashing the door contact is only 2 wir so i cant have wired it…

Good morning, we are just finalising our new warehouse and need a beam system that can be put across the main shutter door that will play an audible alert if anyone enters the warehouse. Could you please advise what equipment we would require

Do you stock the additional PIR for the Electronics Line Infinite Wireless Kit, if so at what cost?

Hi, Could you advise which is the correct cable to wire a honeywell flex to a keypad - the cable needs to run underground, is there a cable suitable for burial or do you sell an appropriate trunking? Many thanks Jogu

I am looking for a SIP dialer module that will work with a Honeywell Galaxy alarm system

Can you please tell how to pair these two devices together.

But I wonder about the price for Visonic Powermax Pro? Do you have Visonic Powermax complete as well and if so what's the price for it? If I order two complete alarm systems with accessories, is it possible to get any kind of discount? Do I need to change anything else except the power connection to get it working in Sweden?

I have put in te GSM 350 PG2 module into the Powermaster 30 G2, but it don't seems to work. When I do a diognostic test it shows: "GSM not detected" What could the problem be??

I am looking at purchasing the Honeywell Galaxy Flex 20 UK Panel together with ESP Fireline smoke and heat detectors. Can these be used in conjunction with one another i.e. integrate the detector system into the alarm panel, setting it up as a fire zone? Or are the ESP Fireline detectors only suitable for a fire panel?

Hi I purchased a security panel, Texecom Premier DC8 + a few years ago from yourselves and I am only just fitting it but have mislaid the remote key pad and installation instructions. Can you advise which remote keypads you sell that will fit this panel as I note it is not for sale any more. Also, do you have the installation instructions available? Thanks

Can you source Elmdene ELM-PA-G3-SS Double Push PA

Hi I am trying to get an MRnode to connect to an M800 all wired up and everything seems ok, it is detected on start up. I am removed the cover of the MRnode pressed the select button to go into learn mode, and tried to link a 702 wrist transmitter all seems correct, one completing the learn I have put the cover back on to take the MRnode out of learn mode, but as soon as this happens I get an alert from the panel saying Lost device (or something along those lines) and the MRnode doesn't show on the network! Any ideas?? Thanks Richard

In urgent need of a Eurosec CPX, Radio/wireless Receiver, & Radio/Wireless PIR for waiting customer,and I am not sure how long they maybe willing to wait/believe that there is a supply problem. Please advise regarding more information or suggest suitable replacement equipment (another manufacturer) that can provide all the respective functions of Eurosec CPX, or Gardtec 595.

I purchased a control panel from you pre-Xmas and I now require compatible PIR's for the Scantronic 500r (x4) and door contacts (x2); can you plse provide the necessary ref. numbers and unit costs, so that I can raise an order with you.

Hi i should replace a smoke dectors for a DSC alarm. It's a FSA-410CS, what should i replace it with?

Hi i had a scantronic 550r wireless alarm system fitted 18 months ago,great but it has gone off 15 times since then and every time it flashs rf trouble ,today it has been flashing all day .i am now to frighted to set the system , please help

Good morning, I am after some advice if I may please. I have a Galaxy Flex100 panel and we want to link up TWO touch centres to it. I believe on a standard panel we can only use one touchcentre. Is there any expansion modules or similar we can use so that both Touch Centres can be used on the system? Any advice greatly appreciated. Many thanks Neil Fearnley

i have a eco1000b base connected 13v to 4 on base 0v to 1 on base and switch to c and n/c I did look on forum but switch means nothing to me I connected +ve and -ve to base but connect from where? on control panel to C and N/c on base

Hi i have a ade ultimate system that is now obsolete with standard id biscuits could anyone please advice which panel is now most engineer and user friendly and would i need to update to id plus biscuits thanks carl

I have a Gardtecc 595 panel with a LCD Keypad. Can you supply remote keyfobs for this

Hi, I already have wired system with panel, 6 wired PIR and bell. I'm unsure what make/model existing panel is, but what I'd like is new panel to do is: - allow remote access to arm,/disarm and check alarm status (web/app/gsm) - connect existing wird PIR and bell (if possible) - have ability to set different zones. Currently have home zone and garage zone. When out and about we arm both zones; when home we arm just garage zone. - allow new wireless devices to be added Thanks,

I am after a vibration sensor to fit to my roller shutter garage door to detect attempted forcing of the door. Do you have any products that detect vibration to the door itself rather than the frame: concerned that a frame mounted sensor may not be sensitive enough. Standard wired honeywell Optima alarm panel.

Hi, The Castle care tech Euro One 44 (including LCD keypad) listed on your site at

Hi, the MCM-140 sold in your uk site, is compatible with 868.95mhz french PowerMax+ ? Thanks, Daniel.

Good afternoon, I consider buying a Visonic Powermaster33 system. My premises are in Germany, and operating a UK system in Germany may cause some headache (or not). Is it possible to connect said system to non-UK alarm response services? I have been told that UK systems are locked to UK response services which would render the whole system useless for people in other countries. I already know that there are some restrictions concerning the interoperability of devices. Please shade light on the topic. Thanks in advance!