Intruder Alarms

We have a Visonic powermaster 10 with problems accessing the gsm network. I am not able to control it or obtain status reports via sms, and when I run the GSM/GPRS diagnostics it reports "Gsm net. fail". I am not aware of any issues with the SIM card or the subscription, but I thought I would try using another SIM. However, the installation manual clearly states no to insert or remove SIM card when the control panel is powered by AC or battery. Hence I need to remove the backup battery, but on page 59 in the user guide it is stated that I should contact my installer to perform the backup battery replacement. Since I installed the system myself, I do not have any insta…

I'm interested in a Visonic Powermaster 10 Kit with additional peripherals. However, there are a few questions I haven't found information about. - The system has partition support but still only can handle one partition according to the brochure. How come? - Is the central proximity tag compatible out of the box or do you need a remote keypad? - Is your kit supplied with Euro mains plug? - If not connected to a monitoring centre is the alarm info sent only by SMS to numbers by choice or is there also voice dialing involved?

Hello, I have now received my alarm but when I connect power I get a fault code: - NOT READY TRBL MEMORY and I can not find this fault code in the maual or on Visonics webpage. Please advise how to proceed.

Hi I need to purchase a wireless alarm system with proximity entry I have looked at the powermaster visonic range but need to know if the powermaster 10 panel has an internal 12 v supply outlet so I can add my already owned gsm dialer.I have seen that there are two proximity readers in the powermaster range the kp 160 and the kp 141 which is the most suitable and easiset to use and are the proximity tags an extra with these items

On the verge of ordering the new Powermaster 10 kit from Visonic.Looks exceptional. Two questions if I may: 1) I understand that the line from the telephone master socket must connect to LINE. However is it crucial that the main telephone is connected to SET. I think this set-up allows the alarm to sieze the incoming call. Would it be possible to run the telephone off an extension socket or from the master socket itself. Also there is some info about RJ31X plug which gets over the problem- is this USA only? I also understand that the GPRS/GPS module gets over the problem 2)An IP camera is available in this system. Can this be accessed by the homeuser o…

i was thinking that i could use some wire and connect the auxiliary input of MC-302E PG2 with a outdoor PIR sensor but i don't know if this could be done.I was thinking of the OPTEX BX80 NR (maybe if it fits i install the MC302E PG2 inside the BX80NR)cause i can't imagine a way to have my balcony covered (12x2,4m) with the TOWER 20AM PG2. Do you think i could do such a thing? or what other option i have to cover this area with Visonic compatible product ?

I currently have a visonic powermaster 33 installed and working nicely. I have the gsm module, which is connected to a central monitoring server thing run by a third party. I'm looking at buying the powerlink 3, will this enable me to connect into the alarm myself so that I don't need to use a central monitoring station? I know that the powerlink 2 allowed you to do this, but not sure about the powerlink3. I have the Powermaster 33 PG2, and I've confirmed that it's got firmware 18. So, before I buy it please can you 100% confirm that if I buy the Powerlink3, I'll be able to connect into it WITHOUT needing to pay for a powermanage server? Ie I'd connect directly t…

bought a complete system buy you. Now I have a configuration issue. The alarm triggers directly when I enter, now entry delay is active. I have chosen 1. Exit/entry delay 1 for door contact and 3. home e/e for motion sensor in hallway. Is this correct? I want to be able to have Home zone active without triggering the alarm (except when door is opened). Should I choose antoher zone type for motion sensor in hallway?

I have put in te GSM 350 PG2 module into the Powermaster 30 G2, but it don't seems to work. When I do a diognostic test it shows: "GSM not detected" What could the problem be??

I have a powermaster30 and would like to use the special features ,"Look after People at home" as described in the manual. in Devices configuraion of my PIR i have set the "DISARM ACTIVITY - YES, No delay" but does not receive any information if i stop moving. Is there anything else i have to configure in the CP to use this feature?

From the manual of MC-302E PG2: "A 47k? E.O.L. resistor must be wired at the far end of the zone loop" Is this value (47000?)of the resistor correct? or it means 4k7 (4700?) resistor?

I want to use the PGM output to connect another device (trigger an event). The requirement for this is that the PGM has a binary digital output (On/Off). Does it? And how do I use this?

I read that Axis 1031w surveillance camera was supported by the powermax alarm. How many cameras are supported? If I connect a camera to the powermaster alarm, can I also connect it to my synology NAS?

I have put this on the forum before and never got a reply, so please help. Hi, I am told with this system, powermax plus, I can get Pir's to hard wire. I want to hard wire 3 Pir's, but see only 2 hard wire zones. What pir's can I use for hard wire please, and are there pet friendly ones ? Which hard wired external alarm can I buy with this ? Are all batteries included with the system please ? Wanting to buy the visonic plus control panel, 5 wireless door contacts, brown colour, 2 wireless pet tolerant pir's, 1 hard wired pir, 1 wired external alarm, 1 dummy alarm box, and 2 key fobs. Can you give me the best options kit wise, and cheapest way of buying these, and total …

Hi , I'm after a bit of help , I'm looking at installing an external sounder to a powermax complete panel in out house , the eves at the top of the house so don't want to be going up ladder to often to change batteries etc . I've looked on your web page and it directs me to an expander module to allow the connection up to the siren, however looking in the panel I can see some connection for 12v , internal and external sounder already on the main panel next to the connection for the telephone line , therefore can I just use those to feed the external siren, thanks for your help with this .

About to connect my visonic powermax complete to the telephone. According to the picture in the manual its just to plug in. But theres just two small holes. The telecable dont have pins. What to do? I havnt seen such a cable before is it typical UK?

Hi. I am interested in a Powermax alarm system, but need some information and advice. First, I live in Sweden, shipping available? And if so, could you please state the total price delivered to me? Our needs are for a two-storage residential home at a total of 145 square meters There are two main entraces and two patio doors in glass. The two patio doors are in immediate proximity to large window portions with windows from one side of the room to the other at a total of two times 5 meters and reaching from floor to roof. There are also a bathroom window and two windows at the entrance from floor to roof. We want to have the possibility to arm the alarm for

I purchased a Powermax plus alarm system from yourselves 3.5 years ago. Has been working fine, but I seem to have lost the Master User code, I did change them from the default. It has been working perfectly but I now need to remove a sensor from the system. How can I reset the codes. I tried the jumper reset but this had no effect.

I am looking to get a security monitoring system were is no access for a landline (router) only to use GPS services. I was looking on connecting Visonic Powermax pro including Powerlink 2 unit with a sim card with data package. For a vision monitoring I want to connect a PTZ IP (axis???) outdoor dome camera which will be linked to the Powermax pro (how is it connected?) Could you please advice which camera will operate with this unit and how the system should work if the is only a mobile router (sim card with a data package) or is there some other solution how to connect this system and view it online?

Just got a question I can't seem to figure out. How do you program Part arms on the Wintex software? I would like to activate a Night arm or Bedtime arm.

is a prestige QD PIR compatable with a Texecom Veritas control panel, with the corrct value of ELO resistor added at the connection terminals?

Hi Sales Can you issue a 'price-break' on the IS215T, 9651EN-43 & 9651EN-41 please?

But I wonder about the price for Visonic Powermax Pro? Do you have Visonic Powermax complete as well and if so what's the price for it? If I order two complete alarm systems with accessories, is it possible to get any kind of discount? Do I need to change anything else except the power connection to get it working in Sweden?

We have purchased 4 x Texecom 3D PETWISE and 4 x Texecom 3D Quad PIRs (order number 22362) and we are in the process of installing the PIRs. All the PETWISE PIRs are working fine but only 1 out of 4 3D Quad PIRs are working. The 3 3D Quads don't have the LED lighting up when 12V DC power was applied. The LED jumper is ON but none of the 3 works. 3 failures out of 4 is pretty poor quality control. One of the three failed 3D PIRs bodies has been installed on the wall. Please advise if there is anything else that we need to check before returning them for warranty replacement.

In november i bought a texecom bell box off you and its just stopped working. the rest of the alarm is functioning fine. when enter the eng code, the 05,54321 to test the sounders everything except the bell box works. it was working fine, so could i return it please unless you can suggest something to try? all the wires inside are firmly connected.