Intruder Alarms

Hi, I am interested in the Visonic PowerMaster 33 but see that the panel itself only comes in a kit. I would like to add some items to the kit (additional chicklets, PIRs and a GSM-350) but also remove some items (door contact and per friendly PIRs). It is possible to modify the contents of the PowerMaster 33 kit so I do not have to purchase items I will not use ? Also is the SR-740 included in the kit the rectangular or hexagonal one ? Thanks,

Hi, Could you advise which is the correct cable to wire a honeywell flex to a keypad - the cable needs to run underground, is there a cable suitable for burial or do you sell an appropriate trunking? Many thanks Jogu

I have the following product I purchased last week - A073-00-01. It keeps throwing up RF Jam alerts. Is it possible that this can be faulty?

Hi, I need to purchase 2 of the Risco Wisdom Wireless 4 Button Fobs. Please could you tell me f I will be able to programme them to my alarm without the need of a professional, do they come with programming instructions? The alarm system is Gardtec eurosec CPX. Many thanks,

Hi, I am experiencing odd behaviour with a Visonic Powermaster 10. Due to a planned extended power cut, the panel was unplugged for 24 hours, during which time the battery went flat. The panel was reconnected to the mains when the power returned and it eventually booted back up. Since then it has suffered 3 false alarms from separate PIRs. Should I do a factory reset to try to resolve the issues? If so, is the only option a hardware reset? When I open the back of the panel I can see three pins marked DEF and 3 marked RST. Which pins should I jumper please? Thanks in advance for any assistance. Mark.

just installed above pir in a conservatory and there are cats it activated 3 times with and without cats is there any settings I should set for a small conservatory?

I would like to purchase a Visonic Powerlink3 for my Powermaster10 system. Can you confirm I can use it to directly access my alarm panel remotely, rather than needing to use a Power Manage system please? I am hoping I will be able to access my panel by using the IP Address of the system.

Dear. I try to install KP-250 PG2 to my Powermaster 30. But the cetral unit only say: "Wrong ID". What shall I do?

Can you confirm the version no of the Wintex software

I have purchased a Castle Euro Mini. The box only contained a control panel and the main alarm panel.. I would like to purchase 3 PIRs and 2 door sensors plus a battery and a bell box. There are so many on your website. Please advise the best for my system. Is it possible to also fit a call sender?

Hi... can you help me locate the correct type of wireless door contact switch for my home alarm system please? The system has a cooper security scantronic 9930 control. I have a wireless contact on top of a garage door which has failed.. I have changed the battery to no effect. I could send you pictures if it helps locate the correct type. Would you also be able to help with instructions for replacing the unit. I do have access to the installer mode code Many thanks

Hi there, I have a Yale Smartphone alarm system which works fine. I also have some extra CCTV cameras looking out the front and back of my house. I spend a lot of time working away and the house is fairly remote. I really want to be able to trigger a siren if I see someone snooping around the property at night, and I dont want to wait until someone has actually broken in! I use powerswitches that can be activated through my smartphone to turn on anything plugged in - lights etc (Yale Easy Fit Power Switch For Easy Fit). What I would like to do is plug in a very loud siren that can then be activated through my smartphone via one of these switches. Would any of the Klax…

Are there any other simple alarms which are able to be controlled by an app as the Flex is? We are currently looking at the Honeywell Galaxy Flex 20.

the Takex 200m external quad actine beam will it work on a farm where there are wild birds flying i also need a phone card diallier

Hello, I would like to install a wireless alarm system in my house. The walls and floors on all levels are made of concrete/masonry so wireless strength is an import consideration. I am also keen to integrate the alarm with other smart home products i.e. Nest smoke alarm, Belkin Wemo products, etc. My idea is that if the alarm is triggered I can set the lights to be turned on. Whilst smart home connectivity is desirable, the following items are essential. iOS/Android app for remote monitoring and control. I want a proper internet app not just an app that sends sms commands to the control panel. I can hardwire the control panel to my router. Support for 3 ke…

Hi, We have one a 'Gardtec 800' system installed in a premises in Dingle, County Kerry, Ireland. We need to order a new Keypad for the system, as the display is not functioning correctly. It is a 6 wired keypad. Could you recommend a keypad, or would it be best to completely replace the control box and keypad panel? If we could get your advise on the above it would be much appreciated.

I have just installed an Accenta Mini Gen 4. I am using zone 2 on the panel as as inhibited (default setting) when I set the panel it show zone 2 as an error as it detects the operator in the exit zone. The alarm sets ok after you exit the property as the error clears. Upon re-entry zone 2 is inhibited ok as the alarm is not activated. I would have thought that the zone 2 should also be inhibited in the exit mode and not show an error on the panel. Is this correct.

I am looking to replace the scantronic alarm system I have (the ion 16 as I have found it quite poor). I am wanting something like the new Visonic (with Visonic PowerG KP-160 Black Touch Screen Arming Station c/w Prox). Can you advise of what I need and costings? Ideally I want: 2 Pet PIR's, 1 door contact, 2 control units with 4 proixi tags 1 outdoor siren Can these be self fit?

I need to replace the battery in my Scantronic 9651, but can't find this on your website. Please advise the name of the battery.

Hi there, I'm trying to source the components for an alarm kit for a building which is divided into two with two separate doors, but ideally one common alarm system. I have worked out that I need - Bellbox (external) - Keypad x2 (RFID/Tag or similar would be great!) - PIR x 3 - Control Box with backup battery - Door contact x 3 - Cable & Clips Would you be able to advise in which products you think would be most suitable?

I recently bought 1 x scantronic 768r receiver and 8 x 701reur-50 transmitters which work great with the exception of range failure at a couple of extreme locations on site. will the 794rEUR-00 antenna improve the range or do I need another piece of kit. please advise so I can order the correct parts. many thanks,

please could you supply information on internal wiring of contact as I can not explain to my engineers how they work when connecting 2 contact together we have wired them and are working BUT not sure how wired in side contact ?

I am looking at purchasing the Honeywell Galaxy Flex 20 UK Panel together with ESP Fireline smoke and heat detectors. Can these be used in conjunction with one another i.e. integrate the detector system into the alarm panel, setting it up as a fire zone? Or are the ESP Fireline detectors only suitable for a fire panel?

Hi there, i bought one of these pirs in my last order. I fit it and was sure it was working but i tested it the other day and it doesnt seem to be working correctly. It does not trigger the alarm, seems that it is permanently closed. Is there something i need to do, ie change the factory settings on the sensor or does it need returning? Regards

I am only using 6 zones & no PA. I have programmed zones 1-6 as used and 7 & 8 as unused. When I try the Walk Test as soon as I input '0' for the test, zones 7&8 LEDs light up and an intermittent tone sounds. Any ideas??