Intruder Alarms

Having a bit of a nightmare here trying to default the user codes on the Galaxy g2-20 panel, can log in with the engineers code but when I go into the users menu the only code I can change is the engineers code itself. Also been through the engineers manual in detail and theres nothing there. Ive tried a power down and power up method that worked for me before but that doesn't seem to work either. If any1s got any ideas would be a great help cheers

i've purchased a Honewell 8EP416-EU to replace the RCP on my C&K Securit 800L. Please would you confirm which connections (COMMS and SOUND) correspond to C and D on the old Securit RCP? Thank you.

Hi, I wish to intall a wireless alarm system that includes both an wireless external sounder/strobe and a wireless smoke detector. My question is which is the best, it is for a 3 bedroom house, I have had the Powermax plus before and never had any issues but there was never the choice that seems to be around now. I am basically after the most reliable system. Thanks Nick_P

I have a domestic Itec Horizon alarm system with shock sensors wired on every window and door sensors on the front and back door. The systen does not use PIR's. The main Horizon box has developed a fault and I understand these are quite old now and no longer available. Can you tell me what a modern equivalent system is that would be compatible with the existing installation - ie the window and door sensors and the price?

good morning. can anyone please help me in picking an internal sounder which can work with cpx? thanks

Reading the tecnical specification for the honeywell Accenta compact it says its maximum battery size is 2.1 A/h. As 2.1 A/h are getting harder to find, (ie they are now 2.2 or 2.3 A/h) is the size critical or is there a slight tolerance?

l have moved into a property where a scantronic alarm system 9427 Style alarm is installed. I do not have the code to set it and wondered if you have a manual which would allow me to do a master reset Thanks

Hi I purchased the above panel recently. The user manual suggests that it can be set up in a way that you only need only press the set button rather than entering the 4 didgit code. I cant see in the engineers manual how to do this. Is this the case and if so how do you set it up. Thanks Jimr

Hi folks, What size battery would I need for the above Panel? What Texecom smoke detector would you recommend for use in a house? What surface mount door contacts are compatable with this panel? Thanks in advance Chris

Hi, I've been looking into the Galaxy dimension system for my home for a few reasons, I need to protect the house and two out buildings and I like the IP/GPRS options. Now an oversight on my behalf is the use of RS485 between modules and remote panels, I'm used to systems like the the Honeywell G4. When doing up the house I've used 6 core standard cable, so my problem will be the cable to the remote panel by the front door. The length of this cable is under 10 metres, will I get away with this? As for the 2nd panel upstairs and a powered RIO out in the garage I can easily run cat5 cable. I don't normally ask questions like this but this cable has been run and plastere…

The Visonic Powerlink which enables internet access for Visonic Powermax alarm seems to be very difficult to get hold of! I see you have it on this website but it is out of stock. Do you know 1) When it will be in stock. 2) Can it be bought without any cameras (sold with one here) as it is quite expensive and I just want to have the internet access. I already have other cameras.

Hi, I just bought the Honeywell Le Sucre system off you. I would now like to add an external siren for outside of my property, however I can't believe how expensive the SEF8M is at £130 compared to other one's which can be bought for around £30~. Is that literally the only one which will work with my alarm system or do Honeywell/3rd party companies do others?

We have a optima xL4 MICROPROCESSOR alarm system. This keeps going off at various times during the day. We enter the code and reset only for it to go off again. none of the sensors are lit up (they used to have a red light on them) Please can you help as we are been woken at ridculous times in the night and have 2 young children !

Good afternoon, I purchased a Veritas system with lcd keypad. The issue I have is that the keypad is showing a tamper fault and the tamper switch does not seem to be working. I have check all of the system and everything else seems in order. Is there an reason this would be a fault ? Kindest regards

Is CQR cable worth the extra over ordinary alarm cable?

I am having problems with my scantronic intruder alarm system, and is having problems to find some one in my area to fix it. Would you have a list of repaires in my area which is in upper edmonton London N18. Thanking you Michael

So I am sorry in advance for the many questions, but I would rather ask that mess something up. I have decided to install my own wired alarm at home which is working out cheaper than the wireless options in the shops, I have opted for a Texecom Veritas Excel with LCD keypad, Texecom PIR's, Contacts, ext bell and also a Pyronix twin speaker/internal siren. First question - Should my brand new alarm panel smell (like electrical burny smell) ? Are they tested before being sent out. NO evidence of ever being fitted and no signs of board damage or heat exchange to components. It is brand new .... not refurbed or used. Secondly, I am putting the main control panel …

Hi I have bought a new remote fob for my Scantronic 500r+ alarm system. I have managed to get the system to "learn" the new remote but the new remote will not set my alarm. Can anyone help?

I am looking for 18 shock sensors to replace some existing ones. What is the difference between the Aritech GS611 and the GS710 (apart from the 611 has an additional reed switch) ?

Hey all, I recently moved out of a house that had a Galaxy G2 system. I have recently bought a Flex 20 for the new house we've just moved to, and everything is now working as expected apart from one thing I can't get my head around. On the old system, we had a Wireless Magnetic Sensor on the front door. This was set up so that when we Full Set the system, that Function was a FINAL zone. If we Night Set (or Part Set), the function was INTRUDER. This meant if the door was opened whilst in Night Set mode, an immediate alarm was triggered. If it was opened during full set, the entry time was triggered. To set this up, we could go into Engineer mode, into the Zone, in…

When I wire the panel to activate output 1 when a fire alarm is triggered it doesn't seem to work when I activate a fire alarm from a remote keypad. Is the RKP fire alarm different then from a smoke detector?

Hi, We are looking for a UL approved device and the Honeywell unit does not have that, please see my full specification below Our application calls for motion detection within a space (floor area of max 6mx4m) mounted at a height of nominally 2.5 – 3m with angle and rotational adjustment to optimise operation. Hence the request for the Bosch mounting bracket. We only require a single relay contact for detection of motion. (switching duty 24Vdc at < 10mA) PIR supply 24vdc operation preferred if possible, if not 12Vdc operation is OK. This application is for the US market and UL approval is specified. Hence the initial request for the Bosch PIR. Tamper faci…

Have Risco removed the ability to show the status on the LCD keypad? I've made sure that the Keypad is installed onto the system, but when I go into the Programming Custom Screens menu, It shows LCD Status = None. When I say NO, it just moves on to LED Status, and doesn't give me the option to change the setting to Full (for status always on) or Set/Unset which it always used to!! Is there another setting I need to alter first before I'm allowed to change the "display the status" setting?? Any help appreciated

Hi, I bought an Optima Compact Gen4 over two months ago. Since then I have been trying to connect it to a bell box from another manufacturer without success. Honeywell technical support simply say that I MUST buy their Reson8 siren! The bell box model is Mars 2000, the instructions and circuitry are attached. I have tried numerous combinations of the panel's A/D/B terminals to the bell's H-/H+/SO terminals but the bell is never triggered by the panel. I know that the bell works because I can manually trigger it by changing the voltage on H+ or H-. Any tips before I give in and buy the Reson8? Thanks...

Good Afternoon We have a Scantronic 944ES intruder alarm system, but no manual. I would be very grateful if you could advise me if you are able to supply a manual for this particular model of alarm alternatively where we could get one from. Thank you in anticipation of your assistance Regards Lucy