[Ticket Question] Optima 4/External Sounder Quiet

[securitywarehouse]

I purchased from you last year a optima 4 replacement panel as my existing panel stopped working. Now my external sounder is so quiet you can hardley hear it, Please can you advise if this could be a fault within the panel or is it the sounder itself. I have checked all connections and they are ok

[Secware_Tech6]

Unless your output on the panel is low ie less than 12v? then id suspect the sounder. If you meter the sounder you should have 12v between Bell trigger and HO+. If you have then it isnt the panel