Skip to content
View in the app

A better way to browse. Learn more.

Security Warehouse Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

[Ticket Question] Telephone control of alarm

Featured Replies

Dear Sir / Madam. I am looking at replacing my aged Yale SA5 alarm system with a product from your company and i was looking at the Scantronic i-on40 with wired kp's for a solution. Does the system allow Remote turn off via a PSTN network or over the public internet via a login.If not could you suggest a more appropriate solution. Thank you for your time. Regards Paul

Hello... This may have no relevance to the post but SMS has had some issues with being sent over the PTSN network...

 

SMS over PSTN

We have received reports that some of the SMS service numbers provided by the major mobile telephone companies are becoming unreliable in operation.

 

A number of Cooper Security products have the ability to send SMS messages using a standard telephone land line (PSTN). Where this functionality is being used the Cooper Security equipment will send the SMS however the service provider will not complete the transmission.

 

This problem is not unique to Cooper Security products and will affect any equipment that uses a SMS over PSTN service.

The Cooper Security products specifically affected by this third party problem are:

 

i-SD02 plug on digicom / speech dialler for i-on40

i-DIG02 plug on digicom for i-on40

SD2 Speech dialler

Cooper Security

  • Author

as above. Using free centre numbers can have issues. They are under the control of the networks.

 

The only panel unaffected by this are the castle units as they update their settings from the castle host computer. These have updated themselves.

to be fair the cost of std digicom monitoring is low and is 100% reliable. SMS is not and should IMHO never be used as a primary sinalling method.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Important Information

By using this site, you agree to our Terms of Use.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.