Christine Posted September 8, 2020 Posted September 8, 2020 Hi,Placed an order on the 29/08/2020 payment has been processed how long for delivery please. Quote
Secware_Tech6 Posted September 8, 2020 Posted September 8, 2020 Hi Christine. Do you have your order number and ill raise this as a support ticket for you. James Quote
Billbill Posted September 28, 2020 Posted September 28, 2020 Order processing does seem to be very slow. I have been waiting eight days and still my order says 'picking'. No word from SW, they have had my money. Job was planned for today. Now I'm sitting here apologising to the customer & watching YouTube videos instead of earning money. If there are stock issues why not tell us immediately so we can choose to order elsewhere? Think I will have another look for suppliers that offer faster dispatch and on-line stock levels. My order is standard stuff, so should all be ex-stock items. In this day in age, is it unreasonable to expect orders to not even be dispatched after eight days? Quote
Secware2 Posted September 30, 2020 Posted September 30, 2020 Dear Billbill, Can you please advise the order number this post is relating to by contacting us on https://store.securitywarehouse.co.uk/support-systems/ I will then be able to advse what has happened to your order for you. Kind Regards Support Quote
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