can you un stall my order 16730 please??

please delver to my home address.

if this is nit possable please give me my money back.

thanks

Dave

Hi David,

 

I will cancel your order for you and our Accounts Department will refund your Paypal,  your order was stalled due to being unconfirmed and unverified, so you will need to get your Paypal account upgraded with your details, as this may cause you problems in the future.

 

Regards

Elaine

Elaine, maybe its a suggestion on the website to say something like "only confirmed paypal addresses will be accepted otherwise orders will be stalled/cancelled", this will save everybody's time. Or on the payments page where you choose paypal have something come up on the side saying the above if you get me?

 

just an idea...?

Hi Ravis,

 

We are going to do that so it will help others with Paypal so they are aware that they must have a verified and confirmed Paypal account before they order with us, we do send them an email about their account be it can cause delays for them if not set up first. 

 

Thanks for your ideas keep them coming, if it makes it easier and improves our service to you guys thats great.

 

Regards

Elaine