MikeC Posted May 11, 2009 Share Posted May 11, 2009 I order and received your Secware Optima 4 x PIR Kit and a Honeywell ADE Informa Speech Dialler. The kit content description on your site is: 1 x Honeywell Optima Gen4 Mini Control Panel (8EP396A) 4 x Crow Swan 18m Value PIR's 1 x Ventcroft Evolution SAB and Cover (Blue Strobe) 1 x 100m 6 core Intruder Alarm Cable 1 x Secware Value 2.1 A/h Battery 1 x Surface Door Contact I actually received an Optima Gen 4 Compact Control Panel won Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 11, 2009 Share Posted May 11, 2009 Mike The optima compact is correct and does match the description. Im not sure i understand the question as it will work with a dialler, and the optima even has dedicated outputs even though most people just connect it to the bell output. You do not need an interface. Support Quote Link to comment Share on other sites More sharing options...
MikeC Posted May 11, 2009 Author Share Posted May 11, 2009 Hi, The Optima Compact don't have the dedicated outputs and if I wire to the bells output I will only get one alarm type where the dialler supports three. Regards Mike Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 11, 2009 Share Posted May 11, 2009 Oh i see. Yes your quite right the optima compact does not have the additional outputs. This is on the larger panels only. from manual 5 digital outputs for a wire-in digital communicator or dialler(Not applicable for Optima compact panel). Quote Link to comment Share on other sites More sharing options...
MikeC Posted May 11, 2009 Author Share Posted May 11, 2009 Hi, Can I return the Compact and buy the ADE Accenta Mini Gen4 with LCD Keypad then? Regards Mike Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 11, 2009 Share Posted May 11, 2009 Mike Yes you can. do you have your order number for me to generate an RMA Support Quote Link to comment Share on other sites More sharing options...
MikeC Posted May 11, 2009 Author Share Posted May 11, 2009 Thanks The order number is 12562 Mike Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted May 11, 2009 Share Posted May 11, 2009 Mike RMA for this order 1247627 Authorised Reason Would prefer to swap for a panel with outputs. If you send that panel back in original packing complete etc, and the reorder the panel you prefer. Support Quote Link to comment Share on other sites More sharing options...
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