[Ticket Question] Is this Powermax + faulty?

[securitywarehouse]

Hi I bought a Visonic PowerMax + in April

Now the voice module is not working properly

It seems to have lost a part of the century, so you can not hear what it says

Have tried resetting the device it does not work either

Now I do not know what to do

 

hi my English is not the best so I will try as best explanation I can

when you activate the alarm says larming away please exit now

but you only hear the beginning of a word and nothing more

so all the alarm would say is not there

[Secware_Tech6]

Id suggest there is a bad connection between the speaker and the main board.

Please ensure that is connected correctly.

 

If so id do a factory reset of the unit. If it still fails then we need to swap it.