Everything posted by secware3
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[Ticket Question] Honeywell Galaxy Remote Servicing Suite Software Kit with License
Hi This kind of depends on intended use. If it's for engineers to install on their laptop and connect directly to panels onsite then it doesn't matter, can be installed on as many machines as you want. If you are looking to setup a small support team for instance with everybody having remote access to the panels then you need R057 which needs a dongle per machine (including the server). You can install that on as many machines as you have dongles for.
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[Ticket Question] Honeywell Galaxy Remote Servicing Suite Software Kit with License
How many PCs can I put the software on?
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[Ticket Question] Pyronix Full HD Wi-Fi Camer Compatibility
Is your Pyronix Full HD Wi-Fi Camera 7 PIR compatible with Eaton Secure Connect System . If so due you also have a external Wi-Fi Camera that does the same?
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[Ticket Question] Rokonet Wisdom
I have a Rokonet Wisdom domestic security system which was installed 2007 and when activated notifies 3 mobile phone numbers. The system was operated on 'Analogue' system but my phone has been switched to VOIP Can you please advise how to update the Wisdom alarm to operate over fibre or VOIP signal I Look forward to hearing from you
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[Ticket Question] Optex AX 70-TN and a Optex SL 200QD
Optex AX 70-TN has twin beams 20m range, single channel detector. and a Optex SL 200QDP has quad beams with range if 60m, 4 selectable channels and adjustable beam power
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[Ticket Question] Optex AX 70-TN and a Optex SL 200QD
please advise me of the differences between an Optex AX 70-TN and a Optex SL 200QDP. The proposed location is no more than 20 metres. Does the more expensive unit have a technical advantage?
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[Ticket Question] Replacement Monitor
Hi, I am looking for a reliable replacement for an SEC-TFT-19 CCTV Monitor for my security camera home system. It is 12v , colour and has been quite reliable but recently packed up. Would you recommend this 19" TFT model as a direct replacement and does it come with a transformer. SecWare 19 TFT Square Screen Monitor [GT19TFT] - £124.00 : | Best Price Promise | Security Warehouse Professional products Many thanks
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[Ticket Question] PS7 Prox Tag
https://www.securitywarehouse.co.uk/catalog/intruder-alarm-equipment-c-36/intruder-alarm-ancillaries-c-36_46/secware-ps7-adegen4-prox-tag-pack-5-p-5862.html Hello , I have the ade simple set unit, with the older fobs, which I can see are obsolete now. Your alternative link takes me to these items. Can I check that they work directly, or do I need to change the simple set proximity unit ?
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[Ticket Question] Galaxy G2 20
Thanks for replying. System info is Galaxy G2 - 12, V1.44. I've no idea if that is old or not. Was an ADT install and maintained so could be running ADT custom firmware. I may have found the issue as talking to Honeywell and it sort of clarifies poor information in the Install Information. For the info / help to others then I set the system up as: User 01 : code - LVL3 (supposedly manager level) User 02 : code - LVL3 (supposedly manager level) Master : code Engineer : code So after the AC Power Fail I entered User 01, Events, Enter, ESC to be told Manager Reset Required. But LVL3 is supposed to be Manager authorised. Thinking OK this may be wanting another 'Manager / LVL3' instead I did User 02, Events, Enter, ESC to be told Manager Reset Required. Honeywell advised that LVL3 is supposed to be Manager as well but some Events will require MASTER. Clearly IMHO having designed kit (military & commercial and written the install, test, service and user manuals) the Honeywell G2 Install manual does not clearly define the differences of Manager vs Master. If the AC fail event required MASTER to clear it should not say Manager on the keypad / console.
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[Ticket Question] Which Battery 42-306823
Due to the age of this sounder, the manufacturer no longer manufacture replacement battery packs. It would be more suitable to replace the sounder.
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[Ticket Question] Galaxy G2 20
Hi. Do you know if there is a known bug in Galaxy G2 20 alarm such that after an AC Fail it can only be reset by Engineer. Mine offers Manager Rest Required but this does not work and I have to use the Engineer login. Checked the forum but could not find any relevant info. Thanks in advance.
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[Ticket Question] Which Battery 42-306823
What battery do I need in the flash guard sounder 42-306823. thank you
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[Ticket Question] Wireless Camera
I need w wireless camera that you can watch on a tv
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[Ticket Question] Risco CP7
Hi. I have the CP7 which doesn’t have the LCD display. Can I replace this with the newer CP8 keypad whilst retaining the old CP7 main unit? Thanks in advance
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[Ticket Question] CFE-0001
Veritas Excel CFE-0001 has a telephone connection ? I would like to be notified by telephone when the alarm is triggered
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[Ticket Question] DCA-0015 Texecom Replacement Veritas keypad buttons
How do the old buttons come out of the veritas 8 panel so I can put the new set in. I was hoping it would part from the front so I could just change number membrane, but not sure, thanks
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[Ticket Question] ADE LOGIC SIX
hi i have just purchased a new house, it has this alarm system fitted ADE LOGIC SIX it is live and the passives appear to be working however i am unable to find a key pad, or key fob, to set the alarm , do you supply spare key fobs ? and are they easy to pair with the alarm fitted in my house ? any information would be a great help
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[Ticket Question] i-on16
Hi, You would require the Radio door contact part number : DET-RDC-W - Eaton Slimline Door Contact White [DET-RDC-W] - £36.99 : | Best Price Promise | Security Warehouse Professional products eaton-detector-range-datasheet-en-gb.pdf
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[Ticket Question] i-on16
I have an i-on16 Security Alarm an require 3 Door sensors could you advise which sensor I will need to buy?
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[Ticket Question] KX10DP-WE
The KX10DP-WE on our website is showing that the pet tolerance is 20kg and below 1m. I have added a link below to our website- KX10DP-WE | Security & Alarm System Product Range | Pyronix UK & ROI
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[Ticket Question] KX10DP-WE
I have recently installed several of your Pet immune pirs, however the alarm keeps on triggering when my two cats are in the house and the alarm is set. My question is, are they only pet immune to a certain height so if the cats jump up on a chair they will trigger it?
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[Ticket Question]Honeywell Long Range Dual Tec Detector Grade 3 DT906AM-UK
The requirement to use this sensor is for a sports hall in a school. Can it be installed inside a cage and do you supply a cage for it? Thanks
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[Ticket Question] Nice remote upgrade
Yes. The new mygo transmitters work with the OXIBD receivers. They are still receivers supplied with kits so they are paired the exact same way.
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[Ticket Question] Nice remote upgrade
I already have the OXIBD plugged into my Robus sliding gate unit and was looking to upgrade to these remotes from the older ON2E ones I have, will this mygo4 fob work with my existing OXIBD receiver?
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[Ticket Question] Replacement Sensor
Hello, I have a wired fire and intruder alarm system, with the main hub in my house. The sensors are in a recording studio at the end of my garden. The fire/smoke sensor, above my recording desk is inaccessible and has failed. As the wires are inaccessible, I want to replace it with a wireless option. What do you suggest?