Intruder Alarms

We recently bought some pendant transmitters from you for a Powermax+ Alarm system. I sucessfully installed 1 of them (more by accident I think) but am struggling to make the other work. I find the instructions very confusing! Please can you help...

I wish to replace a Scantronic 9800 entry pad. Is there an easy replacement.

Hi, I am interested in the Visonic Power master alarm to install in a carehome I look after. I have seen one of these systems before and it seems to work well. I need the system to have two door contacts, the most important feature the home is looking for is the door chime feature so I need this to be quite loud, is it? The alarm feature will be loud enough, they always are, this will only be set at night with no PIR required as there will be movement in the house, so still just the door sensors. I have fitted a challenger model before and the chime function was nowhere near loud enough so I am hoping this is better, it did seem to be on the one I seen. If not, is there a…

Hi I ordered some Honeywell ECO1002 detectors with ECO1000BREL12L bases, I intend to fit install them on a Galaxy Flex 20 system, reading through documentation I believe I need non-latching bases is that correct and do the bases have the required resistors installed.

I have put in te GSM 350 PG2 module into the Powermaster 30 G2, but it don't seems to work. When I do a diognostic test it shows: "GSM not detected" What could the problem be??

There is not 1 intruder alarm sensor that can be used in all environments. For example a PIR cannot be used in rooms with fast acting heat sources. Whilst a Dualtec cant be used in close range to glass. I wrote a post detailing how they work and how to avoid common mistakes when choosing a detector technology as well as the manufacturer How Intruder alarm Movement detectors work

I have a customer with a broken Veritas 8C controller. They have 2nd remote R8 keypad. If I install a new Veritas V8C controller is the old 2nd keypad compatible?

There is no real difference between an intruder alarm and a burglar alarm. A burglar alarm is often the phase that is used to describe an intruder alarm but intruder alarm is the more accurate term as not all unwanted intruders are burglars.

Hi, I'd like to upgrade my premier 24 to a premier 48. I already have the metal case. Is it possible to buy a premier 48 without the metal case (assuming both metal cases are compatible) ? Thanks.

I just tried to purchase a GUARDALL W74065 M2 (W74065) IR detector, but the order was cancelled because the item is out of stock. I need to purchase a replacement for a faulty Guardall Apollo IR detector. Can you suggest a suitable replacement?

I am looking to purchase an alarm system and the Castle care has been recommended. On you site i can see the euro mini panel which comes with keypad but as i require a second keypad the only thing i can find is a unit with built in reader. Is there a basic keypad available?

Please advise which is the best alarm system suitable for diy for under

i may need to put in a dialler later if the customer wants it. Which version will accept an internal card? The spec sheet implies that the compact will not but the other two versions will?

Hi, I want to make a quick enquiry with wifi jamming becoming more common would this affect visionic powermax pro kit

I have a Visonic PowerMaxComplete system at home that I would like to connect to my PC to. Which of the following items do I require in order to do that, or do I need both?

I am having trouble with the Wireless sounder (MCS-710) in both set, they suddenly stopped working. The squawk option doesn

Hi can i fit a dialler to a scantronic 9651, or can you suggest somethink.

Yesterday, I tried to plug the 8XE internal zone expander on my Premier 24, but it failed: the flash programming connector is longer than the expander support pillars. So it is not possible to clip the pillars. I can make photos if you need to better understand the issue. Please advise. Thanks! (I opened ticket # 24795 for that, but the answer was to ask on the support forum).

We have an old Scantronic 4600 alarm and want to be able to remotely set and unset the alarm. Do you sell a remote control device that will allow us to do this? We have a Scantronic 4605 UK-55 remote device but this seems to be able to set the alarm but not unset it which is a pain!

I wonder if you can help. I have a Galaxy G2-20 and 8 ACTIV8 PIR hard wired sensors. The sensors have 8 terminals inside EOL TAM TAM RLY RLY EOL +12 -12 How do I connect these to the Galaxy? Should I choose normal closed or double balanced which is the default? What is the difference between these two modes? James

We're about to install an Accenta Mini Gen4 with conventional intruder detectors, remote keypads and an external bell sounder. We will also have a number of Menvier M12 smoke detectors on Zones 7 & 8 for 24-hour fire detection. If Zones 7 & 8 trigger, we're expecting the Accenta to display an appropriate alarm on the RKPs and do 2-sec on / 2-sec off signalling on the external bell box. If possible, we also wish to fit an all-in-one sounder / strobe unit in a specific room to ensure that the occupants understand that the "bells that they can hear ringing in the distance" are indicating a fire alarm (and that they should evacuate). We're uncertain if somethi…

Testing reply.

The default user code for texecom systems is '4321' but it may have been changed.

I have a Gardtecc 595 panel with a LCD Keypad. Can you supply remote keyfobs for this

Generally a beeping texecom alarm is caused by 2 things. Chime is enabled and it is beeping when a circuit activates or it has a fault. Texecom Turn Chime Off Press the musical note button on the keypad. The chime will be disabled immediately. To set up chime zones: Enter your 4-digit user code. Press MENU, then press TICK to confirm. Scroll through the menu and select Edit Chime Zones. Press TICK. Browse the zone list and highlight the zone you want to enable. Press X to toggle. The zone status will change from Silent to Chime. Press MENU, then RESET to save and exit. Diagnose…