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Website Issues

A place to report and discuss issues with this or the store website

  1. Started by Lingo,

    I

  2. Started by Martin Clearie,

    I have just installed a new alarm system in my house but when i power up i get a squeeking sound pulsing every couple of seconds and am not able to enter my user code. I have fitted a few alarms without any problems but am not sure what to do with this one?

  3. Started by vuego100,

    Hi, I issued a support ticket (#747963 07/08/2009 3:21 pm) against order no 13705 as I wish to return 1 item. No response as yet, would like to get this returned and refunded as soon as possible. Any help would be appreciated. Cheers

    • 1 reply
    • 5.5k views
  4. Started by barriecowper,

    there are no accessories for esp infinite on the website

  5. Started by spike2000,

    Please can u give me prices on the following products: 1 X HPP/3HNA BPT PRODUCT 1 X HNA/102LR BPT PRODUCT 1 X HBP/GR BPT PRODUCT 1 X F/TRIFOPOST BPT PRODUCT IVE DONE IT LIKE THIS COS I CANT FIND AN EMAIL ADDRESS OR A PHONE NUMBER 4 U!!!!!!!!!! HERE ARE MY DETAILS HIRE@LIGHTTHEWAY.CO.UK 07788558899 Brill!!!!!! can u get your sales staff to quote on my request. Many thanks john Edwards JOHN EDWARDS

  6. Hi I recently placed an order and received the order including the Odyssey 3E bell box that i ordered. I ordered it after reading the website though which stated the 3E had dual piezo sounders and triple tamper. After looking at it and reading the texecom website it turns out the 3E has is a single sounder, double tamper model. Ive raised a ticket which has ticket No.482740 to request the Odyssey 3 sounder and I will pay the difference and return the 3E. I had a previous ticket raised from the 2nd Oct though which still hasnt been answered(it doesnt need to be now as I have received the order) so have little faith in the system at the moment, hence posting on here. Th…

  7. Started by mpollet,

    Hello I am living in France. Try to pay my bill with PayPal on your site but can't. At the end of the checkout on your site, a paypal window opens and ask for register a new card. As I already have a paypal account, I cannot register the same card a second time and cannot do any other choice, so, blocked. Dou you know what to do??

  8. Started by ravis94,

    Hello Im not understanding the pricing idea/logic behind the follwing products: ADE accenta lcd keypad

  9. Started by vat69,

    I order a alarm kit 03/28/2009 (Order # 11811). I chosen to pay by bank transfer because i

  10. does the accenta gen4 with lcd keypad come with a battery or do i have to purchase one separately.

  11. Started by ProfessorVyper,

    Hi, I've recently pureched a Wintex software however I can't seem to download it. I have noticed it does say "NOTE: Downloads are not available until payment has been confirmed". The Payment status has been confirmed. Can I please get this software link and / or an email with the attachment please. Order Number: 70219Date Ordered: Friday 25 January, 2019 Many Thanks, Benjamin Reid

    • 1 reply
    • 6.5k views
  12. Started by accounts3,

    This topic has been moved to General Discussion. [iurl]http://www.securitywarehouse.co.uk/forums/index.php?topic=1824.0[/iurl]

    • 0 replies
    • 4k views
  13. This topic has been moved to General Discussion. [iurl]http://www.securitywarehouse.co.uk/forums/index.php?topic=915.0[/iurl]

    • 0 replies
    • 3.8k views
  14. This topic has been moved to General Discussion. [iurl]http://www.securitywarehouse.co.uk/forums/index.php?topic=990.0[/iurl]

    • 0 replies
    • 4k views
  15. This topic has been moved to Intruder Alarms. [iurl]http://www.securitywarehouse.co.uk/forums/index.php?topic=309.0[/iurl]

  16. Started by accounts3,

    We would like to apologise that the web site was down for almost 24hours over the week end, due to essential work on our server. We hope that there was not too much inconvenience caused, and normal service has now been resumed

    • 0 replies
    • 4.9k views
  17. Started by Secware_Tech6,

    Due to increased demand and higher traffice etc, we have, over this weekend upgraded the hardware on our servers. We are sorry for any outages that occured but this will result in a faster more responsive website during busy times. James Tech Support

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