rsjackson Posted August 6, 2017 Share Posted August 6, 2017 Don't know what model I have but perhaps the photos allows someone to assist ? Suspect personally the handset microphone is the issue as we cannot hear from the house at the outside front door panel. Any suggestions as to what unit I have and what I should try to solve this , short of paying someone to say it is broken and sell me another unit, of course. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 7, 2017 Share Posted August 7, 2017 I'm sorry i cant see any photos? Quote Link to comment Share on other sites More sharing options...
rsjackson Posted August 7, 2017 Author Share Posted August 7, 2017 Trying again to upload a photo Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 7, 2017 Share Posted August 7, 2017 I'd check the cable on 1 and 2 is ok between the handset and the outer panel. It could be the mic in the handset but id look elsewhere first Quote Link to comment Share on other sites More sharing options...
rsjackson Posted August 8, 2017 Author Share Posted August 8, 2017 Thanks very much for responding. I am not stood nearby the unit at the moment, just looking at the photo I took . So, can you further explain where you are seeing a wire or terminal called number 1 or number 2 ? Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 9, 2017 Share Posted August 9, 2017 They should be marked on the terminals. Also looks like you have a wire disconnected Quote Link to comment Share on other sites More sharing options...
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