KATHWILCOX Posted August 2, 2009 Share Posted August 2, 2009 hi brought honeywell informa a while ago along with accenta g4 package. the problem is i can get the infroma to ring out in engineers mode but when the alarm is activated (set off) to see if it rings out it doesn't. the only time it works is when there is no power to the alarm mains or battery. i have connected the dialer to it dedicated connection and also to the +/- and the bell - but either way it still doesn't work. any ideas. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 2, 2009 Share Posted August 2, 2009 its quite normal to use the bell connection ie the bell - as the trigger. Can you tell me how you have wired the rest of the dialler ie what to what? James Quote Link to comment Share on other sites More sharing options...
KATHWILCOX Posted August 2, 2009 Author Share Posted August 2, 2009 12V TO 12V OV TO OV tamper is connected IP1 TO IP1 Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 2, 2009 Share Posted August 2, 2009 what have you programmed output 1 as? Quote Link to comment Share on other sites More sharing options...
KATHWILCOX Posted August 3, 2009 Author Share Posted August 3, 2009 the informa has been programmed to mode a. when fitting the informa i spoke to a technician at honeywell who said that it was faulty, i ordered another and still seem to be having the same problems. Quote Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted August 9, 2009 Share Posted August 9, 2009 Kath I dont think it is faulty and tech departments tend to say its faulty far too quickly IMO I dont feel its faulty yet anyway What have you programmed output 1 on the panel as? Quote Link to comment Share on other sites More sharing options...
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