Jump to content
Security Warehouse Support Forum

[Ticket Question] Powermaster 10 Gsm


Secware

Recommended Posts

We have a Visonic powermaster 10 with problems accessing the gsm network. I am not able to control it or obtain status reports via sms, and when I run the GSM/GPRS diagnostics it reports "Gsm net. fail".

 

I am not aware of any issues with the SIM card or the subscription, but I thought I would try using another SIM. However, the installation manual clearly states no to insert or remove SIM card when the control panel is powered by AC or battery. Hence I need to remove the backup battery, but on page 59 in the user guide it is stated that I should contact my installer to perform the backup battery replacement. Since I installed the system myself, I do not have any installer to contact for this. Hence i need instructions on how to remove the backup battery.

 

I would of course also appreciate any ideas of what can be the cause of the gsm net fail problem.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.