jkps22

Hi Anne, Thank you very much for your reply. Perhaps I made a mistake when entering the details first time round. I'll be more careful with the next one. Thank you very much for all your assistance. Regards, Joe

Hello, Thank you very much for your prompt reply. The status of the order now says cancelled, so I will await the refund to my credit card and then try again. But I am guessing that I will have the same problem again. We do not have postcodes in Ireland, but when registering for your website, you have to fill in some details in the postcode field. Could I ask what you would suggest I fill into that field, as it is mandatory? Again, thank you very much for your assistance. Regards, Joe.

Hello, My order number is 17349. The order is stalled and the status is as follows - Anti fraud measure, billing details submitted do not appear to tally with those held by your card issuer. I entered the details on my credit card into your system when I placed my order. I am located in Ireland and so I do not have a postcode. I entered the County in which I live in the postcode field when registering on the website because you have to fill in that field to be able to register on the site. I was wondering if this is the problem? Any help would be greatly appreciated. Regards, Joe