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  1. Yesterday
  2. Thanks guys for all your support. I'll have to decide what do do.
  3. The Dimension panels can be upgraded no need to replace it, however for the High Resistance issue a engineer would have to visit the site and do some troubleshooting.
  4. Last week
  5. You will need a different communicator. The wisdom only has a pstn modem. It may work though a converter but isnt guaranteed. But as its obsolete i would consider an upgrade
  6. Hi This kind of depends on intended use. If it's for engineers to install on their laptop and connect directly to panels onsite then it doesn't matter, can be installed on as many machines as you want. If you are looking to setup a small support team for instance with everybody having remote access to the panels then you need R057 which needs a dongle per machine (including the server). You can install that on as many machines as you have dongles for.
  7. How many PCs can I put the software on?
  8. Is your Pyronix Full HD Wi-Fi Camera 7 PIR compatible with Eaton Secure Connect System . If so due you also have a external Wi-Fi Camera that does the same?
  9. I have a Rokonet Wisdom domestic security system which was installed 2007 and when activated notifies 3 mobile phone numbers. The system was operated on 'Analogue' system but my phone has been switched to VOIP Can you please advise how to update the Wisdom alarm to operate over fibre or VOIP signal I Look forward to hearing from you
  10. Earlier
  11. Optex AX 70-TN has twin beams 20m range, single channel detector. and a Optex SL 200QDP has quad beams with range if 60m, 4 selectable channels and adjustable beam power
  12. please advise me of the differences between an Optex AX 70-TN and a Optex SL 200QDP. The proposed location is no more than 20 metres. Does the more expensive unit have a technical advantage?
  13. I have a GD 96. I suppose it could also be a GD 48.
  14. Which galaxy are you looking at?
  15. I'm aware of that. Thanks anyway. If I stick to the Galaxy, I'll have to buy a new panel. Do you know what is the latest firmware I should look for?
  16. fully independant groups nothing beats the galaxy. Everyone has their preferences but the galaxy (when working lol) is a solid panel. The most flexable panel i use is the Acre / vandbilt spc. Plus the ones with built in ethernet allow programming via web interface, firmware upgrades etc. But obviously you will need all new peripherals if you chnage brand.
  17. Ir really looks like it's a detector thing. That's why I was told there might be an incompatibility of these panels with SSR detectors. But I have both detectors with and without SSR and it doesn't seem to be any difference. What puzzles me is that smoke detectors also have the problem (and their relays should be closed all the time), and once a door contact and the tamper loop also had high resistance (don't know the resistance of tamper loop, but I had a fault warning, years ago, that never happened again). Power supply, battery charging, etc seem to be ok, according to diagnosis option. Anyway, I replaced the backup battery with a new one, the same with all the fuses. I can also exclude a power supply issue, because external RIOs used to be supplied by an external PSU and had the same issue with their detectors. They are now supplied by the panel, for testing purposes. After dozens of tests I've already done, I was thinking of a panel issue, but can't be sure. Between buying a new panel and two new RIOs, latest versions, I' m more inclined to go to another brand, if they can do everything this panel does, independent groups, etc.
  18. The fact it stops when bypassed with a resistor removes the cable or rio being the issue. It does point to the sensors but as it's a cross multiple ones I'd say not. What's the power supply like?
  19. What is the output choices from the dvr?
  20. No they are a compatible fob The simple set as a device is obsolete though and cannot be replaced without a controls upgrade
  21. Hi Tech6. I hope everything is OK with you. I´ve already done tons of different tests. I think I can conclude that the problem is not RF interference. Changing the response time, either to Fast (20ms) or Slow (1000ms) makes no difference. The problem is more frequent with external RIOs, but, I think, changing resp.time makes no difference with these ext. RIOs: they are V1.00 and the manual says that function 6=Resp.Time in 52-Program Zones is only applicable to zones on RIO rev 1.2 and above. Anyway I kept this function = System in all zones and changed Parameter 27=CCT Debounce to either 20 or 1000 ms, for testing. It made no difference, even with onboard zones. I tested with only one detector connected either to an external RIO or an onboard RIO, screen cable wired to earth, the problem persists. And its not that one detector problem, since it happens with different detectors, from different brands. Twice, there was a detector in an external RIO with high resistances for several consecutive days. I covered the dectector with a paper and the problem went away for as many days (14) as it was covered and came back after I uncovered it. I did this test because I noticed that, in rooms in the house where we rarely go to, their detectors rarely have high resistances, and the opposite happens. From here, I should think that the problem has something to do with the relays opening and closing. But it also happens with smoke detectors, once with a door contact and once with the tamper loop to sirens. If I close the zone with a 1K resistor inside the detector, bypassing its relay, the problem seems to go away, so. I think, this also excludes RF interference. Spare zones closed with 1K resistor on the panel side never had the problem, except, perhaps, once. These zones normally have resistances between 1000-1020 Ohm, and only once one spare zone reached 1042 Ohm. It seems like the panel is not reading or calculating the resistances correctly, but it also happens (and more frequently) with external RIOs; I don´t know if the resistances are calculated by the external RIOs or by the main panel with the data from the RIOs. I've runned out of ideas and spent so much time with this that I'm willing to buy a new system. Either stick with Honeywell (but I would have to buy a new PCB plus two RIO expanders) or go for Texecom (Premier Elite 48 ?) or Pyronix (EURO 76 ?). Do you know which one would be easier for a DIY? Thanks and I wish you a great 2025.
  22. Hi, I am looking for a reliable replacement for an SEC-TFT-19 CCTV Monitor for my security camera home system. It is 12v , colour and has been quite reliable but recently packed up. Would you recommend this 19" TFT model as a direct replacement and does it come with a transformer. SecWare 19 TFT Square Screen Monitor [GT19TFT] - £124.00 : | Best Price Promise | Security Warehouse Professional products Many thanks
  23. https://www.securitywarehouse.co.uk/catalog/intruder-alarm-equipment-c-36/intruder-alarm-ancillaries-c-36_46/secware-ps7-adegen4-prox-tag-pack-5-p-5862.html Hello , I have the ade simple set unit, with the older fobs, which I can see are obsolete now. Your alternative link takes me to these items. Can I check that they work directly, or do I need to change the simple set proximity unit ?
  24. Iirc level 6 is a manager level level 3 is a user. If you increase the level of user 1 and 2 that should resolve your issue however I e always used the master manager code for reset purposes
  25. Thanks for replying. System info is Galaxy G2 - 12, V1.44. I've no idea if that is old or not. Was an ADT install and maintained so could be running ADT custom firmware. I may have found the issue as talking to Honeywell and it sort of clarifies poor information in the Install Information. For the info / help to others then I set the system up as: User 01 : code - LVL3 (supposedly manager level) User 02 : code - LVL3 (supposedly manager level) Master : code Engineer : code So after the AC Power Fail I entered User 01, Events, Enter, ESC to be told Manager Reset Required. But LVL3 is supposed to be Manager authorised. Thinking OK this may be wanting another 'Manager / LVL3' instead I did User 02, Events, Enter, ESC to be told Manager Reset Required. Honeywell advised that LVL3 is supposed to be Manager as well but some Events will require MASTER. Clearly IMHO having designed kit (military & commercial and written the install, test, service and user manuals) the Honeywell G2 Install manual does not clearly define the differences of Manager vs Master. If the AC fail event required MASTER to clear it should not say Manager on the keypad / console.
  26. You may be able to use a generic pack, whats the details of the current battery in place?
  27. Due to the age of this sounder, the manufacturer no longer manufacture replacement battery packs. It would be more suitable to replace the sounder.
  28. No do you have a bvery old version. To reset with manager code you need to enter the code and acknowledge each failure from that menu. Another thing to try is to arm from that menu and see if the report has cleared
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