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Iirc level 6 is a manager level level 3 is a user. If you increase the level of user 1 and 2 that should resolve your issue however I e always used the master manager code for reset purposes

Thanks for replying. System info is Galaxy G2 - 12, V1.44. I've no idea if that is old or not. Was an ADT install and maintained so could be running ADT custom firmware. I may have found the issue as talking to Honeywell and it sort of clarifies poor information in the Install Information. For the info / help to others then I set the system up as: User 01 : code - LVL3 (supposedly manager level) User 02 : code - LVL3 (supposedly manager level) Master : code Engineer : code So after the AC Power Fail I entered User 01, Events, Enter, ESC to be told Manager Reset Required. But LVL3 is supposed to be Manager authorised. Thinking OK this may be wanting another 'Manager / LVL3' instead I did User 02, Events, Enter, ESC to be told Manager Reset Required. Honeywell advised that LVL3 is supposed to be Manager as well but some Events will require MASTER. Clearly IMHO having designed kit (military & commercial and written the install, test, service and user manuals) the Honeywell G2 Install manual does not clearly define the differences of Manager vs Master. If the AC fail event required MASTER to clear it should not say Manager on the keypad / console.

You may be able to use a generic pack, whats the details of the current battery in place?

Due to the age of this sounder, the manufacturer no longer manufacture replacement battery packs. It would be more suitable to replace the sounder.

No do you have a bvery old version. To reset with manager code you need to enter the code and acknowledge each failure from that menu. Another thing to try is to arm from that menu and see if the report has cleared

do you mean the rechargable battery in the SAB itself?

Hi. Do you know if there is a known bug in Galaxy G2 20 alarm such that after an AC Fail it can only be reset by Engineer. Mine offers Manager Rest Required but this does not work and I have to use the Engineer login. Checked the forum but could not find any relevant info. Thanks in advance.

There are some systems that support wireless however I don't recommend any they are usually very low end and designed for diy use. Best option would be to use a WiFi adapter from an ether net camera and connect that to an nvr then use hdmi to display

What battery do I need in the flash guard sounder 42-306823. thank you

I need w wireless camera that you can watch on a tv

Not from the panel. You would need to export that information. What is the use case?

Hi, is there a way to gather more logs for zones that it is currently available? I have 4 zones and there is 250 logs for each zone.

no the 700l was a 7 zone unit the 800l was 8 zones. Its not supported and may cause other issues too

Hi. I have the CP7 which doesn’t have the LCD display. Can I replace this with the newer CP8 keypad whilst retaining the old CP7 main unit? Thanks in advance

No the Excel does not directly connect to a telephone line. Id also urge caution using telephone connections not designed for ngn Most installers now use panels supporting apps so the path can be monitored. Ideally IP with a gsm backup

Veritas Excel CFE-0001 has a telephone connection ? I would like to be notified by telephone when the alarm is triggered

Hi Its not a user replaceable part, you may need to contact your maintainer etc

Hi You will need keyfobs for that panel which will need to be programmed in. Id advice contacting a local installer as it will probably need a service too. But its also an obsolete product so replacement may be best

How do the old buttons come out of the veritas 8 panel so I can put the new set in. I was hoping it would part from the front so I could just change number membrane, but not sure, thanks

hi i have just purchased a new house, it has this alarm system fitted ADE LOGIC SIX it is live and the passives appear to be working however i am unable to find a key pad, or key fob, to set the alarm , do you supply spare key fobs ? and are they easy to pair with the alarm fitted in my house ? any information would be a great help

Hi, You would require the Radio door contact part number : DET-RDC-W - Eaton Slimline Door Contact White [DET-RDC-W] - £36.99 : | Best Price Promise | Security Warehouse Professional products eaton-detector-range-datasheet-en-gb.pdf

I have an i-on16 Security Alarm an require 3 Door sensors could you advise which sensor I will need to buy?

The KX10DP-WE on our website is showing that the pet tolerance is 20kg and below 1m. I have added a link below to our website- KX10DP-WE | Security & Alarm System Product Range | Pyronix UK & ROI

I have recently installed several of your Pet immune pirs, however the alarm keeps on triggering when my two cats are in the house and the alarm is set. My question is, are they only pet immune to a certain height so if the cats jump up on a chair they will trigger it?

No you cant install a microwave based sensor inside a cage (metal cage) as it will stop the MW working.