RobVW Posted April 26, 2010 Share Posted April 26, 2010 Hello, My Order #19838 will be delivered tomorrow, but i still can't download the ordered PDF manuals. I can't find the download links in my account, or didn't receive any mail with the links in it. Can anyone help? Best regards, Robert. Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 26, 2010 Share Posted April 26, 2010 I have split the manuals from the original order and set them ready to be downloaded. If you log in to your account and select the newer order number you will be able to download all 3. James Link to comment Share on other sites More sharing options...
RobVW Posted April 27, 2010 Author Share Posted April 27, 2010 Hi James, Thanks for the effort, but this doesn't work either. The 3 links that are in my account now are expired on 22/04, i can't download them anymore. Regards, Robert. Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 28, 2010 Share Posted April 28, 2010 Rob I have re-enabled the downloads. If you have any difficulty i will email the files. James Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 28, 2010 Share Posted April 28, 2010 As a side note. When ordering free manuals with other non downloadable items the system does not permit the downloads automatically. However if you only select free manuals the system automatically authorises the downloads. We know this is a small irritation and/or limitation but as yet we cant alter it. James Link to comment Share on other sites More sharing options...
RobVW Posted April 29, 2010 Author Share Posted April 29, 2010 Hi James, Manuals found and downloaded. So, problem solved ! Thanks !! Link to comment Share on other sites More sharing options...
Secware_Tech6 Posted April 29, 2010 Share Posted April 29, 2010 thanks for the follow up rob. James Link to comment Share on other sites More sharing options...
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