SB Security Posted May 19, 2009 Posted May 19, 2009 Hi I recently ordered an alarm system from yourselves. Order NO: 12785. It is My first order from yourselves and hope it will be one of many as my previous supplier has gone bust. I am Disappointed .It has arrived this morning incomplete. I am missing 1X Pyronix Belle Cover (BELLEWHITE) and 1X Pyronix Belle Backplate (BelleBPBlue) This System is scheduled for fitting on Fri 22/5/09 please contact me asap to resolve this ASAP.
Secware_Tech6 Posted May 19, 2009 Posted May 19, 2009 sb, i will have to look at the packing cctv to see what happened etc. Leave it with me. James
SB Security Posted May 19, 2009 Author Posted May 19, 2009 Thanks James Like i said in previous post this install is scheduled for Friday. I hope we can resolve this quickly. Regards SB
Secware_Tech6 Posted May 20, 2009 Posted May 20, 2009 Just to update. We checked the packing system cctv and can see that your sounder was indeed not shipped. This was shipped today and should be with tomorrow. Sorry for this Support
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