[Ticket Question] Help with my Scantronic 9751 Intruder Alarm

[securitywarehouse]

My system is showing a fault "Telecommand Batt Low" which refers to the 723r Telecmmand remote setting device. I have changed the batteries in the 3 telecommand devices I have however the system continues to show the error.

I have moved the system into Engineer mode and it will not now exit. Going through the command set to exit Engineer Mode ie 99 tick, the systems goes through the "checking system bus" bit ok and after agreeing to "exit eng" the unit starts the "Checking System" routine and then flags up the "Telecommand Batt Low" problem again and will exit the Engineer Mode. How do I get out of this, as I say I have put new batteries in the remotes but this does not seem to be recognised by the system.