degsy

Hi Anne, can you please confirm order will be sent out VERY soon. My client is becoming increasingly persistant in asking when i can complete his work. Regards, Dave

Hi Anne, Paypal should have now verified the address using the removal of funds and the "4 digit" code entry, so hopefully this should stop any more problems with this. i still think in future i will use my credit card though. Many thanks for sorting this out, will look foreward to receiving my goods soon. Regards, Dave

Hi Anne. Thankyou for replying. When i phoned Paypal to ask why there was a problem, there was no mention of the card being verified to the address. I have been using this card with Papal/Ebay for purchases since o6/2008, and as such wondered why there was a problem with it being connected to my address. Also, as you will see from your records. i have purchased from you in the past using this very card. If you could please refund my money and once i see it back in my account i will try again using my credit card. unless that needs verifying to my address as well. Regards, Dave

Order number is: 20105 Ticket Number: #958113

Hi, how can i resolve a problem when i have raised a ticket, requested a call back, asked for a reply of any sort, phoned your contact number (pointless by the way), yet still not received any clarification as to what should be happening next. As far as my PayPal account is concerned the money has been paid to Software Warehouse for the goods i requested on 03/05/2010. Yet Software warehouse have said my order is stalled because i put "warks" on the billing address instead of "warwickshire". This was rectified (with confirmation from PayPal) on 04/05/2010 but i still cannot get any information as to what status the order is in other than it has gone to accounts for verification, also on 04/05/2010. Help!!!!!!!!!!!!!!!!!